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About

If your company ships parcel and LTL, you likely overpay carriers because finding and claiming bogus charges is a pain. We track every package you ship, every charge you're billed. When a delivery is late, we secure a shipping cost refund. When a charge is invalid, we secure a credit or refund. When a shipment is lost or damaged, we secure a refund for the shipping cost and package contents. When your rates are high, we negotiate discounts, or give you the analytical tools to do the same. These are hard cost savings - often over 10% of the carrier invoice.

About

We connect to your business’ UPS & FedEx accounts and claim refunds for you automatically. How much are you missing? Most businesses don’t realize how much they overspend on shipping. Savings opportunities are not always obvious, and keeping up with your UPS & FedEx invoices could be a full time job. Use our Free Savings Report to help you identify your biggest savings opportunities. Max uses Artificial Intelligence to provide insights, track exceptions and even automatically file refund requests for your late shipments. Max will identify lost or damaged packages, process returns for unused labels, run exception & surcharge reports and more. You’ll even be notified whenever there’s something you can do to improve your shipping habits. Use our analytics platform to uncover meaningful insights designed to unlock significant savings. Free for all users. Talk to a geek about how our system works, take our analytics for spin and find out how much you’ll save using our platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that ship parcels

Audience

Businesses searching for a solution to improve their services and connect to their UPS & FedEx accounts

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.00/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Direct-Recovery
Founded: 2000
United States
www.direct-recovery.com

Company Information

Refund Geeks
Founded: 2017
United States
www.refundgeeks.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

LTL Supported
Parcel Audit Supported

Categories

Parcel Audit Supported
Shipping Supported

Parcel Audit Features

Auditing & Claim Filing Services Supported
Automated Audit Supported
Automated Claim Filing Supported
Carrier Invoice Auditing Supported
Cost Recovery Reporting Supported
Data Import Supported
Exceptions Management Supported
Package Analytics Supported
Predictive Analytics Supported
Shipping Monitoring Supported
Shipping Optimization Supported
Third Party Management Supported

Shipping Features

Air Shipping Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Direct-Recovery and update features and information
Claim Direct-Recovery and update features and information
Claim Refund Geeks and update features and information
Claim Refund Geeks and update features and information