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About

Direct Debit is a cloud-based debit order collection system that enables businesses to automatically collect recurring payments directly from customers’ bank accounts. It provides a complete end-to-end workflow, beginning with customizable electronic mandates that customers can sign digitally from any device, allowing companies to obtain secure authorization quickly and eliminate paper processes. Once authorized, businesses can submit payment instructions specifying the amount and schedule, and the system automatically debits customer accounts on the selected dates. It includes Account Verification Service (AVS) to validate banking details and reduce fraud risk, as well as DebiCheck authentication to lower disputes by confirming mandates upfront. It supports Same Day and Two-Day EFT debit orders, EFT credits, and batch processing, with API and webhook integrations that allow organizations to connect the platform to their own systems.

About

Simplify recurring or one-off payment processing with GoCardless, UK's leading online direct debit provider. Cost effective and secure, GoCardless offers a truly paperless Direct Debit set up option, with a simple migration process and transparent fees. The platform also comes with pre-built integrations with leading accountancy, membership and subscription software, including Xero, Quickbooks, Sage, Zuora, Teamup and Online Scout Manager.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and subscription-based organizations that want automated, secure debit order collection from customer bank accounts

Audience

All businesses taking regular or recurring payments, from individuals to multi-national corporations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$26.03 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.01/month/user
Standard
1% per transaction
Min 20p, max £2 No monthly fee

Pro
Volume-based pricing
+ £200 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 2.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Very low fees. Much better than credit cards! Integration with Xero is excellent. Handles multi-currency as well.
  • I have been using GoCardless for my business since 2012. When we first started using them they were a small start-up and we had remained loyal and supportive of them for over 7 years.

Cons

  • Getting multi-currency setup correctly in Xero took a few extra steps and wasn't documented clearly at the time (we had to setup an additional clearing account in Xero). But the GoCardless support was very useful, and guided me to the Xero documentation I needed to follow.
  • Sadly their service today is nothing like it was in the past. Over the years there have been some issues with their service but they had generally been helpful in getting things fixed.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Direct Debit
Founded: 2009
South Africa
www.directdebit.co.za/

Company Information

GoCardless
Founded: 2011
United Kingdom
www.gocardless.com

Alternatives

Alternatives

KORT

KORT

KORT Payments

Categories

Payment Processing Supported

Categories

Buy Now Pay Later Supported
Open Banking Supported
Open Finance Supported
Payment Gateways Supported
Payment Processing Supported
Recurring Billing Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Not Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Not Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Payment Gateways Features

ACH / eCheck support Not Supported
Buyer Authentication Not Supported
Credit / Debit Support Supported
Customer Information Storage Not Supported
Fraud Prevention Not Supported
Invoicing Not Supported
Multi-Currency Not Supported
PCI Compliance Not Supported
Point-of-Sale (POS) Not Supported
Recurring Billing / Subscriptions Not Supported
Reporting / Analytics Not Supported

Integrations

QuickBooks Online Supported
Xero Supported
5X Not Supported
Archie Not Supported
Axonaut Not Supported
Chargebee Supported
Class Manager Not Supported
CodeConductor Not Supported
DojoExpert Not Supported
Gradient Works Not Supported
LoveAdmin Not Supported
Matiyas Not Supported
OfficeRnD Hybrid Not Supported
Squeegee Not Supported
SubscriptionFlow Not Supported
TeamUp Not Supported
WHMDC Not Supported
WhenThen Not Supported
Workbooks Web Insights Not Supported
Zapier Supported

Integrations

QuickBooks Online Supported
Xero Supported
5X Supported
Archie Supported
Axonaut Supported
Chargebee Not Supported
Class Manager Supported
CodeConductor Supported
DojoExpert Supported
Gradient Works Supported
LoveAdmin Supported
Matiyas Supported
OfficeRnD Hybrid Supported
Squeegee Supported
SubscriptionFlow Supported
TeamUp Supported
WHMDC Supported
WhenThen Supported
Workbooks Web Insights Supported
Zapier Not Supported
Claim Direct Debit and update features and information
Claim Direct Debit and update features and information
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Claim GoCardless and update features and information