Instance ResolveFamteck
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Related Products
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About
Dimension Labs is a customer observability and language data infrastructure platform built to turn unstructured conversational data from sources like chat, email, voice, surveys, and social media into structured, analytics-ready insights. It eliminates the need for manual tagging by using AI-driven enrichment and dynamic labeling to surface evolving themes, customer sentiment, escalation causes, and feature requests. By unifying omni-channel inputs under a common model, the platform supports real-time dashboards, drill-downs, and context-aware analytics, letting teams explore root causes, monitor emerging trends, and connect conversation metrics with business outcomes. Dimension Labs integrates via APIs or one-click connectors with chat tools, CRMs, contact centers, surveys, and social platforms, allowing seamless ingestion from sources like Intercom, Twilio, Slack, and more.
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About
Descriptive analytics (Prepares and analyzes historical data while identifying patterns from samples for reporting of trends). Predictive analytics (Finds relationships in data that may not be readily apparent with descriptive analysis). Reduces timeline to deliver critical information for security and compliance audits. Automate Database Health Check that measure performance over time with drill-down capacities to find the root cause of the problem.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer experience, data analytics, and insights teams seeking a tool to turn unstructured customer interactions into actionable intelligence
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Audience
IT teams looking for a Cybersecurity solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDimension Labs
United States
www.dimensionlabs.io
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Company InformationFamteck
Founded: 2005
United States
www.famteck.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Cybersecurity Features
AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting
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Integrations
Ada
Amazon Connect
Avaya Cloud Office
Capacity
Cognigy.AI
Drift
Genesys Cloud CX
Intercom
Kore.ai
LiveChat
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Integrations
Ada
Amazon Connect
Avaya Cloud Office
Capacity
Cognigy.AI
Drift
Genesys Cloud CX
Intercom
Kore.ai
LiveChat
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