Digivoice
Zoom Phone

Zoom Phone

Zoom Communications
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About

Fully featured, cloud-hosted, quality VoIP service for all your business needs. Nationally available, locally-owned in Southern Utah, and competitively priced to help your business succeed. Sign up on our site, choose how many phones you need, get us a copy of your bill, put in your information, and we completely do the rest from setup to training. Our rates are already low, but we'll match competitors' quotes just to prove it. We're so confident in our service, we don't have contracts because our service speaks for itself. Also, all our features are already included in the price, bundles, and packages are so 2009. Unlimited calls, SMS, eFax, dashboards, reporting, analytics, call recording, hold music, custom calendars, professional voice recording, ring groups, call flow management, IVR systems, automatic text sending, mass messaging, multi-media messaging, video calls, voicemail transcription, call logs, 24/7 customer support, etc.

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to their phone service and communication needs.

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Desk Phones Send and Receive SMS from your work number on your mobile phone! Transfer, Hold, Conference, and more all from your mobile phone. Detailed Reports to track your companies usage. View more images or videos

Screenshots and Videos

Play Video Zoom Phone Screenshot 1 Zoom Phone Screenshot 1 View more images or videos

Pricing

$17.95 per month
Transparent Pricing on our Website.
Quote Matching.
Volume Discounts.
Free Version Not Supported
Free Trial Supported

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Their service is very reliable. I've never had any problems with dropped calls or outages outside of a few rare instances (related to my internet). Their prices are very reasonable. I've saved a lot of money since switching to Digivoice. Their customer support is excellent. I've always been able to get help when I need it, and they've always been very friendly and helpful, never put on hold or transferred around. They offer a variety of features that are perfect for my business. I use their VoIP service, SMS service, and eFax service, and they've all been very helpful. I LOVE the mobile app!! I can run my whole business form my cellphone.

Cons

  • Their website can be a bit slow at times, especially when running big reports. Sometimes the mobile app has connection issues when I have poor cell service.

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Digivoice
Founded: 2018
United States
www.digivoice.com

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

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Categories

Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported

Categories

AI Phone Answering Agents Supported
AI Receptionists Supported
Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Domo Not Supported
ExecVision Not Supported
FaxSIPit Not Supported
Fieldnotes ai Not Supported
Fivetran Not Supported
HubSpot CRM Not Supported
Insight7 Not Supported
InteractionSync Not Supported
Intiveo Not Supported
MediCare HMS Not Supported
MirrorWeb Not Supported
Momentum Not Supported
ServiceNow Not Supported
Theta Lake Not Supported
Tray.ai Not Supported
Truly Not Supported
Zoom Not Supported
Zoom Contact Center Not Supported
Zoom Virtual Agent Not Supported
Zoom Workplace Not Supported
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Integrations

Domo Supported
ExecVision Supported
FaxSIPit Supported
Fieldnotes ai Supported
Fivetran Supported
HubSpot CRM Supported
Insight7 Supported
InteractionSync Supported
Intiveo Supported
MediCare HMS Supported
MirrorWeb Supported
Momentum Supported
ServiceNow Supported
Theta Lake Supported
Tray.ai Supported
Truly Supported
Zoom Supported
Zoom Contact Center Supported
Zoom Virtual Agent Supported
Zoom Workplace Supported
Show More Integrations
View All 144 Integrations
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