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About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

The Showpad Enablement Operating System® (eOS) unites marketing and sales teams to deliver revenue-driving experiences. Empower sellers with relevant content and training to engage buyers and run deals with confidence. With content and sales tools all centralized on Showpad eOS®, sellers can adapt to buyer needs instantly — knowing they’ll always have the right answer at their fingertips. Bring physical products to life in digital app experiences, from 3D models to 360° immersive showrooms, to enable more engaging in-person conversations. Plus, sellers can easily collaborate with decision-makers through comments and uploads in a Shared Space—a convenient and customized microsite that helps speed up the sales cycle. Scale the winning behaviors of top sellers with Showpad Coach to deliver the onboarding, training, and coaching your team needs to become trusted advisors and exceed targets.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

Sales and marketing teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Its mobile accessibility ensures that sales team can access crucial materials on the go, enhancing flexibility & enabling them to be effective in various scenarios, including client meeting & events.

Cons

  • While Showpad offers mobile accessibility, users have noted that the offline functionality could be improved, especially in scenarios where internet connectivity is limited.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

Showpad
Founded: 2011
United States
www.showpad.com

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ClearSlide

ClearSlide

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Saleor

Saleor

Saleor Commerce

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Not Supported
Full Text Search Supported
Image Editor Supported
SEO Management Not Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Content Marketing Features

Audience Targeting Not Supported
Brand Management Supported
Campaign Management Not Supported
Categorization / Grouping Supported
Conversion Tracking Not Supported
Distribution Management Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Supported
SEO Management Not Supported
Social Media Management Not Supported
Video Management Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Sales Coaching Features

Assessments Supported
Audio / Video Conferencing Not Supported
Built-In Course Authoring Supported
Call Recording Not Supported
Gamification Supported
Goal Setting / Tracking Supported
Learning Plans Supported
Onboarding Supported
Performance Metrics Supported

Sales Content Management Features

Audio / Video Recording Supported
Audio File Management Supported
Branded Sales Content Supported
Centralized Sales Content Repository Supported
Collaboration Tools Supported
Content Recommendations Supported
Email Management Not Supported
Engagement Analytics Supported
Interaction Tracking Supported
Personalization Supported
Sales Partner Management Supported
Sales Training / Onboarding Supported
Video File Management Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Not Supported
Training Management Supported

Sales Performance Management Features

Incentive Compensation Management (ICM) Not Supported
Predictive Sales Analytics Not Supported
Quota Management Not Supported
Reporting / Analytics Supported
Sales Coaching Analysis Supported
Sales Gamification Not Supported
Sales Performance Tracking Not Supported
Sales Planning & Forecasting Not Supported
Territory Management Not Supported

Sales Training Features

Analytics / Reporting Supported
Assessment Management Supported
Built-in Course Authoring Supported
Certification Management Supported
Customizable Branding Supported
Gamification Supported
Learning Management Supported
Microlearning Supported
Onboarding Supported
Practice Tools Supported
Progress Tracking Supported
Video Assessments Supported

Social Selling Features

Automated Publishing Not Supported
Compliance Management Not Supported
Content Discovery Not Supported
Content Management Supported
Employee Advocacy Not Supported
Gamification Not Supported
Lead Engagement Not Supported
Performance Metrics Not Supported
Pre-Approved Content Library Not Supported
Single Sign On Not Supported
Social Media Monitoring Not Supported

Integrations

Salesforce Supported
Box Not Supported
Causal Not Supported
Gmail Not Supported
Google Supported
Indent Not Supported
Magento Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Outdoo AI Not Supported
RELAYTO Not Supported
Ravio Not Supported
SAP CRM Not Supported
Salesloft Not Supported
Shopify Supported
Slack Not Supported
Storydoc Not Supported
Truto Not Supported
Welcome Software Not Supported
Workato Not Supported

Integrations

Salesforce Supported
Box Supported
Causal Supported
Gmail Supported
Google Not Supported
Indent Supported
Magento Not Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Outdoo AI Supported
RELAYTO Supported
Ravio Supported
SAP CRM Supported
Salesloft Supported
Shopify Not Supported
Slack Supported
Storydoc Supported
Truto Supported
Welcome Software Supported
Workato Supported
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim Showpad and update features and information
Claim Showpad and update features and information