Poke

Poke

The Interaction Company
+
+

Related Products

  • Haystack
    246 Ratings
    Visit Website
  • QueryPal
    2 Ratings
    Visit Website
  • Assembled
    232 Ratings
    Visit Website
  • Now Commerce
    40 Ratings
    Visit Website
  • MRPeasy
    231 Ratings
    Visit Website
  • TrueLoyal
    241 Ratings
    Visit Website
  • AmpiFire
    22 Ratings
    Visit Website
  • Fraud.net
    56 Ratings
    Visit Website
  • 800.com
    2,023 Ratings
    Visit Website
  • RentGuruz
    8 Ratings
    Visit Website

About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

Poke is a proactive AI assistant built by The Interaction Company designed to live inside existing messaging platforms (like iMessage, WhatsApp, SMS) rather than asking users to switch to new apps; it integrates with users’ email, calendar, and files to turn messages into action (e.g. drafting replies, rescheduling meetings, paying invoices) through short, conversational bubbles. The experience aims to feel natural; messages are brief, there are typing and read indicators, one-tap actions, and memory of context, so the assistant can behave more like a human conversational partner than a typical chatbot. It focuses on privacy and security, built to meet SOC-2 and CASA Tier-2 standards. Poke recently raised ~$15 million in seed funding, with a valuation of ~$100 million; early adopters (around 6,000 testers) have already been using it heavily in iMessage, sending on average tens of thousands of messages per month.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

Professionals, knowledge workers, or anyone in need of a tool to streamline communication, task follow-ups, and schedule management without having to switch between multiple apps

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

The Interaction Company
United States
poke.com

Alternatives

Alternatives

LoopMessage

LoopMessage

Deliany LLC
RPLY

RPLY

NOX
Poke

Poke

The Interaction Company
Saleor

Saleor

Saleor Commerce
iMessage

iMessage

Apple

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Google
Google Sheets
Magento
OneShot
Salesforce
Shopify
WhatsApp
Zendesk
iMessage

Integrations

Google
Google Sheets
Magento
OneShot
Salesforce
Shopify
WhatsApp
Zendesk
iMessage
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim Poke and update features and information
Claim Poke and update features and information