Dialogflow vs. deepset Comparison


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About Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.	About Build a natural language interface for your data. NLP is at the core of modern enterprise data processing. We provide developers with the right tools to build production-ready NLP systems quickly and efficiently. Our open-source framework for scalable, API-driven NLP application architectures. We believe in sharing. Our software is open source. We value our community, and we make modern NLP easily accessible, practical, and scalable. Natural language processing (NLP) is a branch of AI that enables machines to process and interpret human language. In general, by implementing NLP, companies can leverage human language to interact with computers and data. Areas of NLP include semantic search, question answering (QA), conversational AI (chatbots), semantic search, text summarization, question generation, text generation, machine translation, text mining, speech recognition, to name a few use cases.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding	Audience Developers interested in a solution designed to help them build production-ready NLP systems
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Google Founded: 1998 United States cloud.google.com/dialogflow	Company Information deepset Germany www.deepset.ai/
Alternatives Google Cloud Speech-to-Text Google	Alternatives Cohere Cohere AI
IBM watsonx Assistant IBM	IBM Watson Discovery IBM
Google Cloud Natural Language API Google	NLP Cloud
Amazon Lex Amazon	txtai NeuML
Cognigy.AI Cognigy View All	Infinia ML View All
Categories AI Agent Builders AI Agents AI Development AI Tools AI Voice Agents Artificial Intelligence Artificial Intelligence (AI) APIs Chatbot Conversation Intelligence Conversational AI Conversational Support Machine Learning Natural Language Processing Voice Bot	Categories Natural Language Processing Neural Search Semantic Search
Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization
Integrations Avaya Aura Carrot quest Chatwoot Clienk Cognigy.AI EBM Expertflow Contact Center Five9 Ideta Infobip Inworld Meya MiContact Center Business NICE CXone Mpower SignalWire Slaask Thunkable UJET Yodel.io respond.io Show More Integrations View All 61 Integrations	Integrations Avaya Aura Carrot quest Chatwoot Clienk Cognigy.AI EBM Expertflow Contact Center Five9 Ideta Infobip Inworld Meya MiContact Center Business NICE CXone Mpower SignalWire Slaask Thunkable UJET Yodel.io respond.io Show More Integrations View All 2 Integrations
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