Dialogflow

Dialogflow

Google
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About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

About

Build, design, prototype, and deploy custom generative AI workflows. Improve customer engagement and team/personal productivity. Build and embed into your website in minutes. Connect the chatbot with your knowledge base, and summarize and answer questions about documents, videos, audio files, and websites instantly. Create marketing copy, personalized outbound emails, call summaries, and graphics at scale. Save time by leveraging a library of pre-built pipelines such as chatbots and document search. Contribute to the marketplace by sharing your pipelines with other users. Our secure infrastructure and zero-day retention policy mean your data will not be stored by model providers. Our partnerships begin with a free diagnostic where we assess whether your organization is generative already and we create a roadmap for creating a turn-key solution using our platform to fit into your processes today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Audience

Developers interested in a platform to build and deploy generative AI applications

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 2.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 3.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Company Information

VectorShift
www.vectorshift.ai/

Alternatives

Alternatives

Amazon Lex

Amazon Lex

Amazon

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Avaya Experience Platform
Chatterbox
Dialpad Connect
Gemini Enterprise Agent Platform
Google Cloud Platform
Jumper.ai
KODA Bots
Kore.ai
Meya
MiContact Center Business
NiCE CXone Mpower
Quickwork
Resemble AI
SilFer Bots
Slaask
Smart IVR
Thunkable
WPBot
Zulip
maaiiconnect

Integrations

Avaya Experience Platform
Chatterbox
Dialpad Connect
Gemini Enterprise Agent Platform
Google Cloud Platform
Jumper.ai
KODA Bots
Kore.ai
Meya
MiContact Center Business
NiCE CXone Mpower
Quickwork
Resemble AI
SilFer Bots
Slaask
Smart IVR
Thunkable
WPBot
Zulip
maaiiconnect
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information
Claim VectorShift and update features and information
Claim VectorShift and update features and information