Dialogflow

Dialogflow

Google
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About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

About

Grok Voice Agent Builder is xAI’s no-code platform for configuring production voice agents on Grok Voice in under two minutes. It is built for operators and developers who want high-volume voice agents without building the surrounding stack from scratch, bringing telephony, knowledge retrieval, tools, guardrails, MCPs, and observability into one place. Instead of stitching together separate speech-to-text, language model, and text-to-speech APIs, Voice Agent Builder uses one interface on a speech-to-speech path built for Grok Voice, tightly coupled to the model rather than assembled from three different systems. Users can write a plain-language description of how calls should flow, attach documents, connect tools, set guardrails, and move quickly from zero to a working agent. It can retrieve from uploaded knowledge bases in common formats such as plain text, Markdown, Word, PowerPoint, Excel, HTML, JSON, and others.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Audience

Contact center operators and workflow automation teams that need no-code voice agents to answer calls, retrieve knowledge, use tools, transfer to humans, and monitor production conversations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Company Information

xAI
Founded: 2023
United States
x.ai/news/grok-voice-agent-builder

Alternatives

Alternatives

Amazon Lex

Amazon Lex

Amazon

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Avaya Aura
BotCore
Carrot quest
Charles
Expertflow Contact Center
Geomant
Jumper.ai
Kore.ai
LINE
MiContact Center Business
Microsoft PowerPoint
Model Context Protocol (MCP)
Resemble AI
SilFer Bots
Smart IVR
Take Blip
Thunkable
Zulip
maaiiconnect
voximplant

Integrations

Avaya Aura
BotCore
Carrot quest
Charles
Expertflow Contact Center
Geomant
Jumper.ai
Kore.ai
LINE
MiContact Center Business
Microsoft PowerPoint
Model Context Protocol (MCP)
Resemble AI
SilFer Bots
Smart IVR
Take Blip
Thunkable
Zulip
maaiiconnect
voximplant
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information
Claim Grok Voice Agent Builder and update features and information
Claim Grok Voice Agent Builder and update features and information