Survox

Survox

Enghouse Insights
+
+

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About

Diaform is an AI interviewer for deeper product feedback, built to deliver the depth of a Zoom call at the scale of a survey. Instead of sending every respondent through the same static form, Diaform runs AI-led conversations that ask follow-ups, dig into the why, and turn surface-level feedback into real insights. You define the base questions, choose how deeply the AI should probe, and share one link; every respondent gets a different path based on what they answer. The AI decides when an answer deserves more attention and when to move on, so “fine” and “ok” do not kill the open-text column. Respondents can answer by voice or text, making responses longer, natural, and candid. Each conversation returns a summary, sentiment, confidence, keywords, notable quotes, and themes, so teams can act the same day instead of coding responses by hand. Diaform is built for customer-facing research where depth matters; churn, onboarding, post-purchase feedback, concept testing, interviews, etc.

About

Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SaaS product and customer success teams that need AI-led interviews to uncover deeper customer feedback, churn signals, testimonials, and research insights

Audience

Companies searching for a survey IVR solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Diaform
Founded: 2021
Sweden
diaform.io

Company Information

Enghouse Insights
Founded: 1984
United States
www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Alternatives

Alternatives

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SPLICE Dialog Suite

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KooKoo

KooKoo

Ozonetel
uContact

uContact

net2phone
Questly AI

Questly AI

Questly

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Zoom

Integrations

Zoom
Claim Diaform and update features and information
Claim Diaform and update features and information
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Claim Survox and update features and information