DeweyDewey Labs
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About
Dewey is a full-service AI platform that turns expert content libraries into conversational Q&A for audiences. Every answer is sourced exclusively from the customer's approved content — never the open internet — with full citations back to the original source material.
Dewey's closed-loop architecture eliminates hallucinations by design. Experts maintain editorial control: pre-write answers to critical questions, lock responses on sensitive topics, and set boundaries where the AI says "I don't know" rather than guessing. An analytics dashboard and Knowledge Requests queue surface what audiences are actually asking, turning unanswered questions into content opportunities.
Deployed across health, parenting, civic journalism, education, and publishing — including organizations where getting the answer wrong has real consequences. 1M+ answers served across 30+ live knowledge bases.
Dewey is full-service: we build, deploy, and manage every implementation.
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About
Hosted knowledge base software to create a public or private knowledge base.
Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it.
HelpSite gives you…
A support site with your FAQs and knowledge base.
It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
A smart contact form that auto-suggests articles as someone types their message.
Users get their questions answered faster and support agents save time.
A super easy-to-use admin interface to create knowledge base articles with ease.
Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Content-rich organizations, expert-led brands, publishers, nonprofits, healthcare organizations, and newsrooms that need their audience to get expert-sourced answers rather than generic AI responses.
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Audience
Anyone who needs an easy-to-use hosted knowledge for public or internal use
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$14.99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDewey Labs
Founded: 2023
United States
www.askdewey.com
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Company InformationHelpSite
Founded: 2014
United States
helpsite.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Zapier
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