Device42 vs. JDisc Discovery Comparison


Device42 Device42, A Freshworks Company	JDisc Discovery JDisc	+	+
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About With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.		About JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based.
Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.		Audience JDisc Discovery supports the IT organizations of medium-sized businesses and large-scale enterprises.
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $1499.00/year Pricing is based on the number of devices and IP addresses. Free Version Not Supported Free Trial Supported		Pricing $100.00/one-time JDisc Discovery offers the right license type for every use case. The pricing is based on the number of devices. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping. The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity. Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity. The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies. I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers. Cons Occasionally the system may be slow which can cause decrease in speed of completing tasks. The user interface and the graphics used in the software feels a bit outdated in use. Not many issues specifically with the product or software. There could be some more functionality built into the product. The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations. It can feel slow at times/somewhat laggy, due to how central it is.		Pros from Real Users Pros - Data quality - Customer support - Price - Integration with other software (API) - Continuous improvement (weekly releases)
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Device42, A Freshworks Company Founded: 2011 United States www.device42.com		Company Information JDisc Founded: 2009 Germany www.jdisc.com
Alternatives JDisc Discovery JDisc		Alternatives Device42 Device42, A Freshworks Company
Nlyte DCIM Nlyte Software		Atera
Canfigure		Virima Virima Inc.
Faddom		Auvik Auvik Networks
FNT Command Platform FNT View All		AdRem NetCrunch AdRem Software View All
Categories Application Dependency Mapping Supported Asset Tracking Supported Barcoding Supported Cable Management Supported Capacity Planning Supported CMDB Supported Continuous Integration Supported Data Center Infrastructure Management (DCIM) Supported Data Center Management Supported DevOps Supported Inventory Management Supported IP Address Management (IPAM) Supported IT Asset Management Supported IT Documentation Supported IT Management Supported ITSM Supported Network Access Control (NAC) Supported Network Configuration Supported Network Mapping Supported Shadow IT Discovery Supported		Categories CMDB Supported Configuration Management Supported IP Scanners Supported IT Asset Management Supported IT Documentation Supported IT Management Supported IT Service Supported Network Discovery Supported Network Mapping Supported Shadow IT Discovery Supported
CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Not Supported Network Mapping Features Color Codes / Icons Not Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Show More Features Asset Tracking Features Activity Tracking Not Supported Audit Trails Not Supported Barcoding / RFID Supported Checkout / Check-In Not Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Supported Reservations Not Supported Service History Not Supported Barcoding Features Barcode Generation Supported Barcode Scanning Supported Custom Labels Supported Inventory Management Supported Label Templates Supported Receiving Labels Not Supported RFID Not Supported Serial Number Tracking Supported Shipping Labels Not Supported Continuous Integration Features Build Log Not Supported Change Management Supported Configuration Management Supported Continuous Delivery Not Supported Continuous Deployment Not Supported Debugging Not Supported Permission Management Not Supported Quality Assurance Management Not Supported Testing Management Not Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Not Supported Multi-User Supported Power Management Supported Sarbanes-Oxley Compliance Supported DevOps Features Approval Workflow Supported Dashboard Supported KPIs Not Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Not Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Not Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Inventory Management Features Alerts/Notifications Not Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Not Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Not Supported Multi-Channel Management Not Supported Product Identification Supported Reorder Management Not Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Not Supported Warehouse Management Not Supported Network Access Control (NAC) Features Authentication Supported Authorization Supported Automated Hotfix / Updates Supported Centralized Policy Management Supported Dashboard Supported Device Auto-Provisioning Supported Device Self-Registration Not Supported Posture Assessment Not Supported Quarantine / Remediation Not Supported Secure Guest Access Not Supported		IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Not Supported Show More Features IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Not Supported
Integrations ServiceNow Supported Atlassian Insight Supported Axonius Supported Azure Marketplace Supported BackBox Supported Confluence Supported Deepser Supported Delinea Secret Server Not Supported Infoblox IPAM Supported Jira Supported Jira Service Management Supported Password Depot Not Supported SaltStack Supported Splunk Cloud Platform Supported StackStorm Supported ThreatAware Supported Vivantio Supported Zapier Supported Zendesk Supported Show More Integrations View All 28 Integrations		Integrations ServiceNow Supported Atlassian Insight Not Supported Axonius Not Supported Azure Marketplace Not Supported BackBox Not Supported Confluence Not Supported Deepser Not Supported Delinea Secret Server Supported Infoblox IPAM Not Supported Jira Not Supported Jira Service Management Not Supported Password Depot Supported SaltStack Not Supported Splunk Cloud Platform Not Supported StackStorm Not Supported ThreatAware Not Supported Vivantio Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 4 Integrations
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