DeptOps

DeptOps

Lob Labs LLC
Infortel Select

Infortel Select

ISI Telemanagement Solutions
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About

DeptOps is department operations management software that helps organizations clearly manage people, departments, responsibilities, and ongoing work. Define responsibilities with primary and backup ownership, assign one-time or recurring work, track upcoming and overdue items, and give employees a clear view of what they are responsible for. Department Managers can oversee the people, responsibilities, and work within their assigned departments, while Organization Admins gain organization-wide visibility. DeptOps also includes customizable forms tied to work, Needs Attention monitoring, operational reports, an Operations Map, calendars, department and organization views, and role-based access controls. It is designed for operational work that often falls between project management, task lists, spreadsheets, and informal processes, helping organizations establish clear ownership, improve accountability, and keep recurring operations from being overlooked.

About

Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-sized organizations that need to manage department responsibilities, ownership, and recurring operational work.

Audience

Companies seeking asolution to collect, standardize, and enhance call detail records

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month - 50 users & 5 depts
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Granularity, visibility, and time saved thanks to its intuitive system. The new UI is beautiful as well!

Cons

  • User interface can be overwhelming from all the choices.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Lob Labs LLC
Founded: 2025
United States
lob-labs.com

Company Information

ISI Telemanagement Solutions
Founded: 1977
United States
www.isi-info.com

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Categories

Categories

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Integrations

No info available.

Integrations

No info available.
Claim DeptOps and update features and information
Claim DeptOps and update features and information
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Claim Infortel Select and update features and information