GrooveGroove Networks
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Related Products
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About
Take a closer look at AI-powered ad campaigns with Demandbase. With Demandbase, you finally have an Account-Based Marketing platform built specifically for B2B—one that enables you to execute Account-Based Marketing seamlessly across your entire funnel. Create a target account list of companies interested in what you sell with signals way beyond traditional firmographic data: product usage, business fit, culture, budget, interests, investments and business relationships. Pinpoint internal stakeholders within target accounts across the Web. Drive interest with personalized messages and advertising speaking to their specific pain points and needs. Deliver a truly personalized experience for each visitor on your website—including headlines and site content, visuals, call to actions and downloadable assets. Help sales close deals with insights that personalize outreach and maximize the quality of conversations with customers.
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About
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. We're here every step of the way making sure you and your team deliver standout customer experiences easily with Groove. Genuine, 1:1 conversations with your customers with ease. Less time spent on support, more time solving your customers' needs. Groove enables your support team to seamlessly deliver customer needs faster and more efficiently. Add internal notes to your conversations to have private discussions with your teammates. Easily see if somebody is already replying to a conversation to avoid embarrassing double replies. By assigning conversations to specific team members, it’s always clear who is responsible for what.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
B2B companies, especially those focused on account-based marketing (ABM) and enterprise sales
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Audience
Small businesses looking for a powerful Help Desk solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$12 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDemandbase
Founded: 2006
United States
demandbase.com
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Company InformationGroove Networks
Founded: 2013
United States
www.groovehq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Account Based Marketing Features
Analytics
Supported
Campaign Personalization
Supported
Customer Segmentation
Supported
Engagement Monitoring
Supported
Lead Nurturing
Not Supported
Lead Scoring
Not Supported
Progress Tracking
Supported
Prospecting Tools
Not Supported
Target Account Identification
Supported
Buyer Intent Features
B2B Lead Generation
Supported
Channel Attribution
Supported
Competitor Analysis
Supported
Content Marketing
Supported
CRM Integration
Supported
Customer Journey Mapping
Supported
Customer Profiles
Not Supported
Intent Data
Supported
Lead Notifications
Not Supported
Lead Scoring
Not Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
LinkedIn Sales Navigator
Supported
Benchmark Email
Not Supported
Chargebee
Not Supported
Constant Contact
Not Supported
Contentsquare
Supported
Cyfe
Not Supported
Drift
Supported
Easyflow
Not Supported
Gmail
Not Supported
HubSpot Marketing Hub
Not Supported
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Integrations
LinkedIn Sales Navigator
Supported
Benchmark Email
Supported
Chargebee
Supported
Constant Contact
Supported
Contentsquare
Not Supported
Cyfe
Supported
Drift
Not Supported
Easyflow
Supported
Gmail
Supported
HubSpot Marketing Hub
Supported
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