Groove

Groove

Groove Networks
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About

Take a closer look at AI-powered ad campaigns with Demandbase. With Demandbase, you finally have an Account-Based Marketing platform built specifically for B2B—one that enables you to execute Account-Based Marketing seamlessly across your entire funnel. Create a target account list of companies interested in what you sell with signals way beyond traditional firmographic data: product usage, business fit, culture, budget, interests, investments and business relationships. Pinpoint internal stakeholders within target accounts across the Web. Drive interest with personalized messages and advertising speaking to their specific pain points and needs. Deliver a truly personalized experience for each visitor on your website—including headlines and site content, visuals, call to actions and downloadable assets. Help sales close deals with insights that personalize outreach and maximize the quality of conversations with customers.

About

Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. We're here every step of the way making sure you and your team deliver standout customer experiences easily with Groove. Genuine, 1:1 conversations with your customers with ease. Less time spent on support, more time solving your customers' needs. Groove enables your support team to seamlessly deliver customer needs faster and more efficiently. Add internal notes to your conversations to have private discussions with your teammates. Easily see if somebody is already replying to a conversation to avoid embarrassing double replies. By assigning conversations to specific team members, it’s always clear who is responsible for what.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B companies, especially those focused on account-based marketing (ABM) and enterprise sales

Audience

Small businesses looking for a powerful Help Desk solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$12 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • You can target specific companies (accounts) across channels, not just broad demographics making every ad dollar count. Their real-time intent data is it spots accounts actively researching your keywords right now, so you can launch campaigns at the exact moment of interest. To unified analytics it connects ad spend to pipeline revenue not just clicks, so you can prove ROI to leadership. Now It helps you stop wasting time on unqualified accounts by scoring fit and intent together to letting you focus only on accounts that are both ideal and actively buying.

Cons

  • Its AI attribution is notoriously hard to explain to your boss. It often claims credit for pipeline that Salesforce says came from other channels leading to endless internal debate. Because it bombards the same target accounts across web, email and social, prospects often get creeped out by seeing your ads following them everywhere. To strict data requirements is It only works well if your CRM data is spotless. Garbage in is equal to garbage out and cleaning your data first is a massive and unpaid project.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Demandbase
Founded: 2006
United States
demandbase.com

Company Information

Groove Networks
Founded: 2013
United States
www.groovehq.com

Alternatives

Alternatives

Groove

Groove

Clari
Terminus

Terminus

Terminus Software
GroovePacker

GroovePacker

Groove Industries
D&B Rev.Up ABX

D&B Rev.Up ABX

Dun & Bradstreet

Categories

Categories

Account Based Marketing Features

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Buyer Intent Features

B2B Lead Generation
Channel Attribution
Competitor Analysis
Content Marketing
CRM Integration
Customer Journey Mapping
Customer Profiles
Intent Data
Lead Notifications
Lead Scoring

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

LinkedIn Sales Navigator
AppFollow
AskNicely
Causal
Constant Contact Lead Gen & CRM
Desktop.com
Elite EXTRA
Facebook
LinkedIn
Nicereply
Olark
Qualified
Refold
RevvedUp
Robly
Slack
VWO Testing
Wufoo
deals&projects
elevio

Integrations

LinkedIn Sales Navigator
AppFollow
AskNicely
Causal
Constant Contact Lead Gen & CRM
Desktop.com
Elite EXTRA
Facebook
LinkedIn
Nicereply
Olark
Qualified
Refold
RevvedUp
Robly
Slack
VWO Testing
Wufoo
deals&projects
elevio
Claim Demandbase and update features and information
Claim Demandbase and update features and information
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