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About

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. Partners deploy it under their own brand, combining online ordering, loyalty, and delivery management in one suite. The Online Ordering module offers website, mobile app, kiosk, tablet, and AI chat experiences with advanced menu management, multi-location support, live order tracking, and multi-language capabilities. Built-in loyalty tools include digital wallets, cashback, gift cards, vouchers, and automated campaigns. The Delivery Management module provides a web dispatch dashboard and courier app with automated bundling, batching, and dispatch rules. Real-time tracking, in-house workforce management, and third-party fleet integration are included. Both modules expose APIs for POS, payment processor, and fleet integrations. Trusted by over 3,000 restaurants and delivery companies.

About

GetSwift is a delivery management software for real-time scheduling, routing, dispatching, managing & tracking your workforce and deliveries all in one smart & simple interface. Get started in just minutes with our easy onboarding wizard. Answer a few easy questions about how you want to deliver, and we give you your custom plan to get started with GetSwift’s Delivery Software for Small Businesses. Save hours every day when your delivery jobs get ordered, routed, and tracked automatically, and all of your communication takes place over one app. Say goodbye to manual work and hello to autopilot. Get super accurate and speedy when you have real-time driver tracking. Drivers can see all their upcoming tasks and customers get alerts before you arrive at their door. Prevent bad reviews by getting immediate feedback from customers over SMS so you can make things right, fast.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Food & Beverage, Food Delivery, Marketplaces, Logistics & Delivery Companies, Retail (local merchants), Restaurant Chains & Franchises, Point of Sale

Audience

Small businesses in need of an advanced Delivery software

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$183/month
We price match! If you find a better alternative - talk to us!
Free Version Not Supported
Free Trial Supported

Pricing

$0.29
Pricing will never be more than $0.29 per delivery managed on the platform. This pricing gets cheaper per delivery the more deliveries you do on average each month!
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • The support I had as well as their willingness to find solutions to the challenges specific to my situation.
  • I like most that the system works well regardless of the volumes. The dispatcher portal is very fast and automation is good, the new version of the courier app received very good feedback from our guys.
  • The software was really quick to implement, and most importantly I quickly got familiar with the interface, and all of the features.
  • The easy use of the app The system is intuitive Reliable Works fast Can see everything I need
  • I would like to emphasize that the system is intuitive, reliable, and is easy to handle. Provides a lot of information in real-time - for example, I know exactly where the drivers are and this makes it easy to manage larger orders. In addition, if something goes wrong, there are sound alerts, which I find very useful!

Cons

  • If I really have to say something it would be that some of the features took quite a bit of work around to suit my specific situation and needs but that is understandable as I my situation was quite unique.
  • In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
  • There can be some occasional glitches, but otherwise nothing much.
  • I like everything about the app so far, I find it really helpful.
  • Apart from minor glitches that were present in the beginning, there is nothing to complain about! I am very satisfied.

Pros & Cons from Real Users

Pros

  • Customers are happier than ever! We are able to process orders and route them to customers faster than we were before.

Cons

  • Drivers say the app sometimes glitches. Other than that, not much.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DelivApp
Founded: 2015
United States
delivapp.com/

Company Information

GetSwift
Founded: 2013
United States
www.getswift.co

Alternatives

OnTime 360

OnTime 360

Vesigo Studios

Alternatives

Detrack

Detrack

Detrack Systems
OnTime 360

OnTime 360

Vesigo Studios
Tookan

Tookan

JungleWorks
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Online Ordering Supported
Route Planning Supported

Categories

Courier Supported
Food Delivery Supported
Last Mile Delivery Supported
Logistics Supported
Route Planning Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Not Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Integrations

Acumen Not Supported
Axis LMS Not Supported
DoorDash Supported
Jane Not Supported
Olo Not Supported
Parseur Not Supported
Parsio.io Not Supported
Tabit Supported
Telegram Supported
Uber Eats Supported
Wix Supported
Wolt Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Acumen Supported
Axis LMS Supported
DoorDash Not Supported
Jane Supported
Olo Supported
Parseur Supported
Parsio.io Supported
Tabit Not Supported
Telegram Not Supported
Uber Eats Not Supported
Wix Not Supported
Wolt Not Supported
Wufoo Supported
Zapier Supported
Claim DelivApp and update features and information
Claim DelivApp and update features and information
Claim GetSwift and update features and information
Claim GetSwift and update features and information