DelightedQualtrics
|
||||||
Related Products
|
||||||
About
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
|
About
That’s why the content we collect is so powerful. When your customers share images, tell stories or write reviews about your brand, your audience listens. Boring content is boring content, no matter who it’s coming from. Reevoo content inspires and persuades because it’s real. That’s what turns your customer touchpoints into trust points. One-size-fits-all software solutions give you one-size-fits-all results. Not Reevoo. Your goals become our goals, and we focus the service we provide around your ROI. Trust is the most essential investment for your content strategy, so we’ve made our price structure as fair and transparent as possible. What you pay depends on how much content we collect and its impact across your business. Brands make cool stuff, but when you want the real scoop on something, you ask your friends. Or, a friendly stranger, through Reevoo.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies searching for a solution to manage and improve their operations
|
Audience
Businesses searching for a solution to improve their services and increase sales
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
Free
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationQualtrics
Founded: 2002
United States
delighted.com
|
Company InformationReevoo
Founded: 2005
United Kingdom
www.reevoo.com
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
SMS Survey Features
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
|
||||||
Integrations
Alterna CX
BI Book
Chattermill
Commerce.AI
Easyflow
Ethyca
Help Scout
HubSpot Marketing Hub
HubSpot Service Hub
Idiomatic
|
Integrations
Alterna CX
BI Book
Chattermill
Commerce.AI
Easyflow
Ethyca
Help Scout
HubSpot Marketing Hub
HubSpot Service Hub
Idiomatic
|
|||||
|
|
|