Delighted

Delighted

Qualtrics
ProdView

ProdView

Peloton Computer Enterprises
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+

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About

Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.

About

ProdView is part of Peloton’s integrated production data lifecycle analysis and visualization solution, and is the most comprehensive production and operations data management system available in the marketplace today. It is designed to improve the way the oil and gas industry records, verifies, visualizes and reports production and operations data. Accessible anywhere, anytime, the SaaS-based Peloton Platform allows oil and gas operators to view and manage vital operational data across three solution areas integrated into one fully hosted platform. Developed in partnership with Microsoft's Azure technology, this customizable platform delivers a seamless user experience to help organizations achieve maximum value from Well Data Lifecycle, Production Data Lifecycle, and Land Data Management solutions. ProdView encompasses field data capture, data quality control, data analytics and well surveillance, schedule and task management, month end reconciliation, allocations, etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

Companies searching for a solution to manage their production data lifecycle analysis

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Qualtrics
Founded: 2002
United States
delighted.com

Company Information

Peloton Computer Enterprises
www.peloton.com/products/production-data-lifecycle/prodview/

Alternatives

Alternatives

JOYN Oil & Gas Production

JOYN Oil & Gas Production

Seven Lakes Technologies
LandView

LandView

Peloton Computer Enterprises
ProdEval

ProdEval

Texas Computer Works

Categories

Customer Feedback Supported
NPS Supported
SMS Survey Supported
Survey Supported
Text Analytics Supported

Categories

Oil and Gas Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

SMS Survey Features

Alerts / Notifications Not Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Contact Management Not Supported
Customizable Templates Supported
Keyword Tracking Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Scheduled Messaging Not Supported
Survey Builder Supported
Template Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Oil and Gas Features

Compliance Management Supported
Equipment Management Supported
Inventory Management Not Supported
Job Costing Not Supported
Logistics Management Not Supported
Maintenance Management Not Supported
Material Management Not Supported
Project Management Not Supported
Resource Management Not Supported
Scheduling Not Supported
Work Order Management Not Supported

Integrations

Aleph Supported
Alterna CX Supported
Churned Supported
CorralData Supported
Help Scout Supported
HubSpot Service Hub Supported
Idiomatic Supported
Ikigai Supported
Intercom Supported
Ketch Supported
Lyftrondata Supported
Quaeris Supported
Repuso Supported
Salesforce Experience Cloud Supported
Segment Supported
Shopify Supported
Stripe Supported
Truto Supported
Viable Supported
sensedata Supported

Integrations

Aleph Not Supported
Alterna CX Not Supported
Churned Not Supported
CorralData Not Supported
Help Scout Not Supported
HubSpot Service Hub Not Supported
Idiomatic Not Supported
Ikigai Not Supported
Intercom Not Supported
Ketch Not Supported
Lyftrondata Not Supported
Quaeris Not Supported
Repuso Not Supported
Salesforce Experience Cloud Not Supported
Segment Not Supported
Shopify Not Supported
Stripe Not Supported
Truto Not Supported
Viable Not Supported
sensedata Not Supported
Claim Delighted and update features and information
Claim Delighted and update features and information
Claim ProdView and update features and information
Claim ProdView and update features and information