DeepL vs. DocTranslator Comparison


DeepL	DocTranslator Translation Cloud	+	+
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About DeepL is a deep learning company that develops AI systems for languages and communication. Our mission is to bring AI products of the future to everyone, right now. The company, based in Cologne, Germany, was founded in 2009 as Linguee, and introduced the first internet search engine for translations. Linguee has answered over 10 billion queries from more than 1 billion users. In the summer of 2017, the company introduced DeepL Translator, a free machine translation system that, thanks to a revolutionary neural architecture, produces translations of unprecedented quality. DeepL employs a dedicated team of machine learning researchers, developers and language experts, who all appreciate the importance of communication in a multilingual world and understand the complexity of automated translation. Our goal is to become Europe´s leading AI company. We develop AI to expand human possibility and bring cultures closer together.	About Translate any MS Word .DOCX document, any Excel spreadsheet, PowerPoint Presentation or even Adobe InDesign .IDML file. Translate any Word Document, Excel File, Adobe PDF, PowerPoint Presentation, or InDesign file into over 100 languages: English, Spanish, French, German, Dutch, Danish, Japanese, Korean, Russian, Portuguese and many others. Doc Translator is powered by neural machine translation technology which provides human-like quality (80-90% accuracy), preserves original layout and provides same day turn-around time even for large documents.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Individuals and anyone searching for a machine translation solution to translate text from one language to another through the use of AI	Audience Document translation platform for individuals
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €5.99 per month billed annually Free Version Supported Free Trial Supported	Pricing $0.004 per word Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 3.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.1 / 5 ease 2.1 / 5 features 1.3 / 5 design 1.9 / 5 support 1.4 / 5 Read all reviews
Pros & Cons from Real Users Pros I liked the deep learning capabilities of DeepL. It is able to quickly analyze large amounts of data and generate highly accurate models that can be used to make predictions and decisions. It also has built-in tools for managing and analyzing data, making it easier to explore and understand the data. Finally, DeepL can be used for a variety of applications, from natural language processing to computer vision and robotics. Cons I didn't like the fact that DeepL is a paid service. It's expensive and requires a subscription to use. I also found it difficult to set up and use, so it wasn't the most user-friendly experience.	Pros & Cons from Real Users Pros N/A Ease of use, upload a PDF and that's it. No other PROS since I payed a fee but got no return for it. Cheap one time doc translator BUT, they will charge your credit card later .. be aware, the account manager was hanging up the phone on me Relatively good speed, customer service replied relatively quickly but without any conclusions, not recommended overall None pros so beware of this site. Cons I used DocTranslator because I needed a one-time translation of a marriage certificate. I found the service through Google and came to the website only to translate one document. I paid for the translation and received the translated document after waiting several days. This was supposed to be a one-time document translation order. A few days later, DocTranslator charged my card an additional $29.99. This charge was made without any clear warning, without a separate confirmation, and without any obvious notice that my card would be charged again after the translation order. I did not receive a clear, direct, and unavoidable warning at checkout saying that I would be automatically charged $29.99 later. I was not asked to separately confirm a subscription. I was not clearly informed that a one-time translation order would turn into a paid subscription. When I contacted DocTranslator Support and requested a refund, they refused. Their support team replied that the checkout page “indicated” a 7-day trial and that I would be charged $29.99 automatically unless canceled beforehand. This is exactly the problem. If a company is going to charge a customer’s card later, this must be shown in a clear, direct, and unmistakable way. It should not be hidden inside checkout wording or presented in a way that a customer ordering a single document translation can miss. I came to DocTranslator for one translated document. I did not come to buy a subscription. I paid for the translation, received the translation, and then they charged me another $29.99 without any clear warning. In my opinion, this is a misleading billing practice. A customer should not be charged for a subscription after a one-time document translation unless the subscription is clearly presented, separately confirmed, and impossible to miss. DocTranslator refused to refund the $29.99 charge. Uploaded a PDF in hebrew to AI translate to english. Got a "translated" document not in english, just random characters. Wrote to support and got, what I can only assume is a bot answer - "Company policy is strictly NO refunds. This policy is in place to ensure fairness and consistency for all users". So they provided NO service, charged money and won't refund out of fairness no other fools who used their service. SCAM SCAM they charged my credit card for services that I never paid for be aware, the account manager was hanging up the phone on me Misleading pricing- service was supposed to be free which was a scam, low quality of translation, raised the issue but no refund/ discount given Using free machine translation and charging for that people and innocent customers.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information DeepL Founded: 2009 Germany www.deepl.com/en/translator	Company Information Translation Cloud Founded: 2011 United States doctranslator.com
Alternatives Alexa Translations A.I. Alexa Translations	Alternatives Google Translate Google
ChatBridge Concret.io	AI TransPDF
Command A Translate Cohere AI	PROMT
Pairaphrase	IdiomaX
Amazon Translate Amazon View All	Doctranslate.io ThinkPrompt View All
Categories AI Translation Supported Live AI Translation Supported Machine Translation Supported PDF Translators Supported	Categories Machine Translation Supported PDF Translators Supported

Integrations AccessOwl Supported Automatisch Supported Award Force Supported Awtomated Supported Beedeez Supported Crowdin Supported CyberTide Supported Gato GraphQL Supported Good Grants Supported HelpXplain Supported Intento Supported Localazy Supported Microsoft 365 Supported Ndustrial Contxt Supported ONLYOFFICE Docs Supported Rows Supported Stackreaction Supported Trados Studio Supported Workers by Delos Supported memoQ Supported Show More Integrations View All 57 Integrations	Integrations AccessOwl Not Supported Automatisch Not Supported Award Force Not Supported Awtomated Not Supported Beedeez Not Supported Crowdin Not Supported CyberTide Not Supported Gato GraphQL Not Supported Good Grants Not Supported HelpXplain Not Supported Intento Not Supported Localazy Not Supported Microsoft 365 Not Supported Ndustrial Contxt Not Supported ONLYOFFICE Docs Not Supported Rows Not Supported Stackreaction Not Supported Trados Studio Not Supported Workers by Delos Not Supported memoQ Not Supported Show More Integrations
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