PrediCX

PrediCX

Warwick Analytics
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About

Deep Talk is the fastest way to transform text from chats, emails, surveys, reviews, social networks into real business intelligence. Understand what's inside communications with customers with our easy-to-use AI platform. Unsupervised deep learning models to analyze your unstructured text data. Deepers are pre trained deep learning models to get custom detections inside your data. Use the "Deepers" API to analyze text in real time and tag text or conversations. Reach the people who need a product, request a new feature or express a complaint. Deep Talk offers cloud-based deep learning models as a service. You just need to upload your data or integrate one of the support services to extract all the insights and information from WhatsApp, chat conversations, emails, surveys or social networks.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need an AI solution to analyze and transcribe text and data

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$90 per month
Free Version
Free Trial

Pricing

$495 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Deep Talk
France
deeptalk-ai.com

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Alternatives

Alternatives

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Luminoso

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PolyAnalyst

PolyAnalyst

Megaputer Intelligence

Categories

Categories

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Integrations

Axis LMS
BlueJeans
Facebook
Freshdesk
Fuze
GoTo Meeting
Google Meet
LinkedIn
Microsoft Teams
SAP Store
Salesforce
Skype
Slack
WhatsApp
Whereby
X (Twitter)
YouTube
Zendesk
Zoom
join.me

Integrations

Axis LMS
BlueJeans
Facebook
Freshdesk
Fuze
GoTo Meeting
Google Meet
LinkedIn
Microsoft Teams
SAP Store
Salesforce
Skype
Slack
WhatsApp
Whereby
X (Twitter)
YouTube
Zendesk
Zoom
join.me
Claim Deep Talk and update features and information
Claim Deep Talk and update features and information
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