Dealer Logix

Dealer Logix

DealerLogix
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About

Dealerlogix is an all-in-one solution that streamlines your service lanes with an easy-to-use, customizable, and scalable fixed ops suite accessible on any device. Our industry-leading process connects your service lane, parts department, and technicians to increase customer satisfaction, retention, and profits. Our solution is more than software. It’s a DMS-integrated, customer-centric system that generates more profits by making your service more consistent and efficient. Our installers and trainers work with your teams to tailor our Service Workflow Suite to your specific labor rates, parts codes, service options, and more. We’ll help you get up and running quickly, so you can focus on what’s important: customer satisfaction and retention and fixed ops profitability. Empower your clients to schedule, approve, and pay for vehicle repairs without ever stepping foot in your dealership. Service Valet is part of Dealerlogix’s all-in-one solution.

About

myKaarma is built upon an industry-leading communication and payments platform that uses natural design flows to create Exceptional Interactions for customers. Our full suite of solutions and integrations allows dealers to customize their solution selections for any need. As a result, your dealership delivers Exceptional Interactions for auto service customers who spend and stay loyal over time. All myKaarma products are integrated using “Natural Design”. We believe you should not have to “do work to do work”. So we walk the process ourselves and experience the work being done. This enables us to completely understand the process and ensure that it naturally fits into each dealership employee’s daily tasks while also reducing task fatigue. The result is an exceptional automotive service interaction for every customer.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Car dealers seeking a solution to build trust and transparency into their processes to boost customer satisfaction

Audience

Auto service businesses looking for an auto service interactions solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like the fact that it keeps history of EVERY change made to inspections/quotes. Their search function for looking up a previous ro/inspection works pretty well.

Cons

  • At our dealership we use AutoSoftFlex as our DMS and have been using Prodemand for our quotes. Dealer Logix does not integrate with Autosoft at all for anything to do with parts. You still have to add the parts in auto soft, then go click that you "completed the task" in Dealer Logix. It's just very clunky, not visually easy to quickly read through the information on the screen and enter the information required from the Parts position. Our Technicians also agree that it is just adding extra steps to everything since they still have to do all their punches in AutoSoft, and same goes with Service. We aren't doing the scheduling with Dealer Logix so from their perspective also all it is, is extra steps. Dealer Logix has NO manual. They only have a FAQ page with some short video clips. So you HAVE to reach out and contact someone their to figure something out. So If you like extra steps and doubling each task you are already doing in your DMS.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DealerLogix
United States
www.dealerlogix.com

Company Information

myKaarma
Founded: 2012
United States
mykaarma.com

Alternatives

Alternatives

AutoPoint

AutoPoint

Solera
appRetail.io

appRetail.io

appRetail

Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Amazon Web Services (AWS)
Authorize.Net
Auto/Mate
AutoPoint
CardConnect
Dealertrack DMS
Fiserv
Flai
Google
Heartland Payment Processing
Kount
Logitrack
Progress OpenEdge
Spyne
Stripe
TSYS
Tempus
Twilio
Uber for Business
Worldpay

Integrations

Amazon Web Services (AWS)
Authorize.Net
Auto/Mate
AutoPoint
CardConnect
Dealertrack DMS
Fiserv
Flai
Google
Heartland Payment Processing
Kount
Logitrack
Progress OpenEdge
Spyne
Stripe
TSYS
Tempus
Twilio
Uber for Business
Worldpay
Claim Dealer Logix and update features and information
Claim Dealer Logix and update features and information
Claim myKaarma and update features and information
Claim myKaarma and update features and information