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About

Datch is leading digital transformation for the mining, manufacturing, energy, and utility industries. Using a specialized voice AI, work can be issued, organized, and completed simply by talking through the job. Datch uses a highly adaptable artificial intelligence (AI) and natural language processing (NLP) engine to allow field employees to complete workflows and capture field observations in real-time using voice. Datch accurately structures spoken words, numbers, and complex asset IDs into a machine-readable format directly into your company databases, ready for analysis and insights. Capture information without internet connectivity. Auto-sync when back online. Pull information from 3rd party system to use offline. Draft processes and notes. Quick and easy way to capture knowledge. Talk however you want, whenever you want. Record information in real-time. Playback audio, and timeline of events.

About

RedRoute is a voice assistant that acts as one of your call center agents to answer and resolve customer requests. It integrates with your phone system and customer management system to make the customer’s updates. If RedRoute can’t assist, the call is seamlessly escalated to your call center agents. Our current solution works best for transportation and eCommerce companies. However, we are expanding our feature set all the time. We offer a full-feature 30 day free trial, which begins when you automate your first call. Most customers get up and running within an hour and see savings on day one. Our solution is built for you, just connect your existing software through our 30+ integrations, choose initial preferences, and we’ll handle the rest. Automation begins immediately after setup (which takes under an hour). If your company uses voice and SMS or chat, we can automate your calls so your team can focus on other channels.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to structures spoken words and complex asset IDs into a machine-readable format

Audience

Businesses and companies searching for a voice assistant solution to automate their phone support services

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Datch
United States
www.datch.io/product

Company Information

RedRoute
United States
www.redroute.com

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Conva.AI

Conva.AI

Slang Labs
Eqho

Eqho

Eqho.ai

Categories

Voice Bot Supported

Categories

Integrations

Aircall Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Magento Not Supported
Salesforce Not Supported
Shopify Not Supported
Twilio Not Supported

Integrations

Aircall Supported
Five9 Supported
Genesys Cloud CX Supported
Magento Supported
Salesforce Supported
Shopify Supported
Twilio Supported
Claim Datch and update features and information
Claim Datch and update features and information
Claim RedRoute and update features and information
Claim RedRoute and update features and information