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About

Leveraging existing 3D assets like CAD/BIM files, DataMesh Director enables quick 3D Digital Twin content creation with PPT like drag-and-drop experience. With out-of-the-box support of IoT data binding, remote collaboration, one-click cross-platform content publishing, DataMesh Director users can create job SOP, support guide, 3D product manual, and real-time monitoring of robots and equipment, greatly improve frontline worker’s experience and efficiency. Unlike the professional tools, DataMesh Director is built for everyone. User can quickly complete tasks such as 3D training guidance, explanations, sales persentations within 10 mins of learning, reducing the cost of content production significantly. Provide remote expert with transparent information and operation processes to help frontline workers break the barriers of communication and reducing the cost greatly.

About

ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an AR Remote Collaboration solution that provides CAD/BIM support

Audience

ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DataMesh
United States
datamesh.com/datamesh-director/

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/zinc

Alternatives

Ripples IoT

Ripples IoT

Ripples IOT

Alternatives

Librestream

Librestream

Librestream Technologies
Plutomen Connect

Plutomen Connect

Plutomen Technologies
CareAR

CareAR

CareAR, Inc.
Dynamics 365 Remote Assist

Dynamics 365 Remote Assist

Microsoft Dynamics 365

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Integrations

Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Rambox

Integrations

Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Rambox
Claim DataMesh Director and update features and information
Claim DataMesh Director and update features and information
Claim ServiceMax Zinc and update features and information
Claim ServiceMax Zinc and update features and information