Zo by ZocdocZocdoc
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Related Products
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About
DaraVoiceTech is an AI backup receptionist built exclusively for independent veterinary practices in the US. It answers calls after-hours, during overflow, or as full front desk coverage — backup support for your team, not a replacement.
Capabilities: emergency detection on every call, clinic-specific FAQ handling, callback and medication refill capture, appointment scheduling, and real-time PIMS integration with DaySmart, AVImark, Cornerstone, Vetspire, and Impromed — no double entry, no manual sync.
Three tiers: Level 1 (overflow coverage), Level 2 (PIMS caller recognition — identifies clients and pets by name), Level 3 (full appointment scheduling with PIMS write-back).
Proven: 738 AI-handled calls, 0 missed calls, −79.7% abandoned calls, +58.6% human-answered calls in a 60-day San Diego veterinary practice pilot.
Built for independent practices with 1–5 doctors. Starting at $249/month.
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About
Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Veterinary clinics
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Audience
Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$249/month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDaraVoiceTech
Founded: 2025
United States
daravoicetech.com
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Company InformationZocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/
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Integrations
Google Cloud Platform
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