DaemonLayerSilent Signal Ltd
|
eesel AIeesel.ai
|
|||||
Related Products
|
||||||
About
DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket.
Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds.
Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.
|
About
eesel AI is a plug-and-play AI platform built to automate and enhance customer service operations. It connects instantly with tools like Zendesk, Freshdesk, Jira, and Confluence to learn from past tickets and internal documentation. The platform acts like a new teammate, handling frontline support, drafting replies, and triaging tickets across all channels. eesel AI adapts to your tone of voice to deliver consistent, human-like responses. Teams can automate ticket routing, tagging, and resolution to keep help desks organized. Built-in testing and sandbox environments allow safe rollout and performance measurement. eesel AI helps customer support teams save time, reduce costs, and resolve issues faster.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
MSPs, Internal IT Teams
|
Audience
eesel AI is ideal for customer support teams, service desks, and growing businesses looking to automate support workflows while maintaining high-quality, human-like interactions
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
£99/month
Free Version
Free Trial
|
Pricing
$239 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSilent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com
|
Company Informationeesel.ai
www.eesel.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Airtable
Asana
Autotask PSA
Canva
ChatGPT
Confluence
ConnectWise PSA
GitLab
Google Docs
Google Sheets
|
Integrations
Airtable
Asana
Autotask PSA
Canva
ChatGPT
Confluence
ConnectWise PSA
GitLab
Google Docs
Google Sheets
|
|||||
|
|
|