DaemonLayer

DaemonLayer

Silent Signal Ltd
+
+

Related Products

  • SuperOps
    223 Ratings
    Visit Website
  • Atera
    2,141 Ratings
    Visit Website
  • EZO AssetSonar
    118 Ratings
    Visit Website
  • JAMS
    279 Ratings
    Visit Website
  • NetBrain
    285 Ratings
    Visit Website
  • Traild
    6 Ratings
    Visit Website
  • Statseeker
    35 Ratings
    Visit Website
  • RunMyJobs by Redwood
    424 Ratings
    Visit Website
  • JS7 JobScheduler
    1 Rating
    Visit Website
  • ActiveBatch Workload Automation
    375 Ratings
    Visit Website

About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

About

Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs). It automatically records, transcribes, and summarizes Microsoft Teams meetings, Zoom meetings, and business phone calls, eliminating manual note-taking. AI-generated summaries, action items, and technical details sync with PSA platforms including ConnectWise Manage, HaloPSA, and Autotask. Vight also provides an AI knowledge assistant that lets users search across calls, meetings, tickets, and documentation using natural language. Additional features include AI-powered front desk and after-hours virtual agents, real-time customer context, technician verification, secure role-based access, reporting, and centralized administration. Vight improves documentation, technician productivity, operational efficiency, and customer service through AI-driven automation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs, Internal IT Teams

Audience

IT Managed service providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

£99/month
Free Version
Free Trial

Pricing

$550
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Company Information

Vight
Founded: 2026
United States
vight.ai

Alternatives

Thread

Thread

Thread Magic

Alternatives

Thread

Thread

Thread Magic
CloudRadial

CloudRadial

Azurative
HaloPSA

HaloPSA

Halo Service Solutions
HappySat

HappySat

Invarosoft

Categories

Categories

Integrations

Autotask PSA
ConnectWise PSA
Microsoft 365

Integrations

Autotask PSA
ConnectWise PSA
Microsoft 365
Claim DaemonLayer and update features and information
Claim DaemonLayer and update features and information
Claim Vight and update features and information
Claim Vight and update features and information