DaemonLayerSilent Signal Ltd
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Related Products
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About
DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket.
Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds.
Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.
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About
Small Hours is an AI-powered observability platform that helps root cause server exceptions, analyze the impact, and triage to the right person or team. Use Markdown or your existing runbook to guide our assistant in debugging issues. We support OpenTelemetry for seamless integration with any stack. Hook into existing alarms and identify critical issues. Connect your codebases and runbooks as context and instructions. Your code and data are secure and never stored. Intelligently triage issues and generate pull requests. Optimized for enterprise velocity and scale. 24/7 automated root cause analysis, minimize downtime, and maximize efficiency.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MSPs, Internal IT Teams
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Audience
Professional users interested in a tool to minimize downtime and maximize efficiency
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
£220/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSilent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com
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Company InformationSmall Hours
United States
www.smallhours.dev/
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Categories |
Categories |
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Integrations
Slack
Supported
Apache Sentry
Not Supported
Autotask PSA
Supported
ConnectWise PSA
Supported
Datadog
Not Supported
GitHub
Not Supported
Grafana Cloud
Not Supported
Honeycomb
Not Supported
Hudu
Supported
Markdown
Not Supported
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Integrations
Slack
Supported
Apache Sentry
Supported
Autotask PSA
Not Supported
ConnectWise PSA
Not Supported
Datadog
Supported
GitHub
Supported
Grafana Cloud
Supported
Honeycomb
Supported
Hudu
Not Supported
Markdown
Supported
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