DaemonLayer

DaemonLayer

Silent Signal Ltd
+
+

Related Products

  • Atera
    1,986 Ratings
    Visit Website
  • EZO AssetSonar
    112 Ratings
    Visit Website
  • Traild
    6 Ratings
    Visit Website
  • NetBrain
    255 Ratings
    Visit Website
  • Statseeker
    35 Ratings
    Visit Website
  • RunMyJobs by Redwood
    425 Ratings
    Visit Website
  • JS7 JobScheduler
    1 Rating
    Visit Website
  • NinjaOne
    4,660 Ratings
    Visit Website
  • JAMS
    265 Ratings
    Visit Website
  • Stonebranch
    182 Ratings
    Visit Website

About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

About

Small Hours is an AI-powered observability platform that helps root cause server exceptions, analyze the impact, and triage to the right person or team. Use Markdown or your existing runbook to guide our assistant in debugging issues. We support OpenTelemetry for seamless integration with any stack. Hook into existing alarms and identify critical issues. Connect your codebases and runbooks as context and instructions. Your code and data are secure and never stored. Intelligently triage issues and generate pull requests. Optimized for enterprise velocity and scale. 24/7 automated root cause analysis, minimize downtime, and maximize efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs, Internal IT Teams

Audience

Professional users interested in a tool to minimize downtime and maximize efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£99/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Company Information

Small Hours
United States
www.smallhours.dev/

Alternatives

Thread

Thread

Thread Magic

Alternatives

Elastic APM

Elastic APM

Elastic
CloudRadial

CloudRadial

Azurative

Categories

Categories

Integrations

Apache Sentry
Autotask PSA
ConnectWise PSA
Datadog
GitHub
Grafana Cloud
Honeycomb
Markdown
Microsoft 365
New Relic
Notion
OpenTelemetry
Slack

Integrations

Apache Sentry
Autotask PSA
ConnectWise PSA
Datadog
GitHub
Grafana Cloud
Honeycomb
Markdown
Microsoft 365
New Relic
Notion
OpenTelemetry
Slack
Claim DaemonLayer and update features and information
Claim DaemonLayer and update features and information
Claim Small Hours and update features and information
Claim Small Hours and update features and information