DaemonLayerSilent Signal Ltd
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ASPG ReACTAdvanced Software Products Group
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Related Products
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About
DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket.
Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds.
Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.
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About
Password related calls bogging down your help desk? ReACT, a self-service password reset and synchronization solution for the entire enterprise, allows end users to reset their passwords to a permanent value in four simple steps – without calling the help desk! ReACT™ is an enterprise-wide solution which eliminates password-related calls to the help desk by providing a self-service means for end users to reset their passwords, synchronize their passwords, and unlock their accounts 24x7x365. Placing access authority in the hands of end users may seem counterintuitive to an organization’s identity management protocol, but given the right tool, such as ReACT, this practice actually improves security standards. ReACT frees the help desk from password-related tasks and enables end users to solve their password-related problems, improving employee satisfaction, productivity output, and the company bottom line. ReACT automates the password reset and synchronization process.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
MSPs, Internal IT Teams
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Audience
Organizations interested in a Self-Service Enterprise Password Reset & Synchronization tool
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
£99/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSilent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com
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Company InformationAdvanced Software Products Group
Founded: 1986
United States
www.aspg.com
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Categories |
Categories |
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Integrations
Autotask PSA
ConnectWise PSA
Microsoft 365
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