DaemonLayerSilent Signal Ltd
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GrievlyGrievly.ai
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Related Products
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About
DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket.
Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds.
Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.
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About
Grievly is an AI-powered grievance management platform built for skilled nursing facilities.
It helps SNF teams intake, triage, investigate, and resolve resident and family grievances with structured workflows, deadline tracking, documentation, approvals, and compliance-ready audit trails. Grievly uses AI to surface recurring patterns, summarize complex cases, suggest next steps, and help leadership identify risk earlier across facilities.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
MSPs, Internal IT Teams
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Audience
Skilled nursing facilities, nursing homes, and long-term / post-acute care operators. Users are facility administrators, directors of nursing, compliance and QAPI leaders, and grievance officials.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
£99/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSilent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com
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Company InformationGrievly.ai
Founded: 2026
United States
grievly.ai/
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Nursing Home Features
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling
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Integrations
Autotask PSA
ConnectWise PSA
Microsoft 365
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