DOCPAY vs. OpenPM Comparison


DOCPAY Complete Systems Inc	OpenPM OpenPractice	+	+
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About Looking for an easy and effective way to collect large patient balances? No more payment plan fees! DOCPAY offers interest-free payment plans that are also free to the practice. We also offer an affordable online patient payment portal. For a small surcharge set up card-based plans that are guaranteed to pay 100%, even if the patient cancels their credit card before the plan is complete! Offer an installment payment plan. DOCPAY Payment Plans are easy to set up and manage and are a good deal for both the practice and the patient! Best of all, the payment plan fees are paid by the patient, not the practice. Discover the DOCPAY advantage and stop paying thousands of dollars a year to finance companies and credit card, processors! You set up the payment plan on our site and then put it out of your mind. We send email reminders to your patients each month, collect the money from their account and let you know when we deposit it in your account.	About Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Medical providers searching for a solution to manage recurring and online payments	Audience Mid to Large multi-specialty Practices and RCM Companies of any size.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free to the practice Standard recurring payment service is free to practice. Patient pays small transaction fee. Guaranteed no recourse card payments can be run for admin fee of 1% plus $1 per payment. Online patient payment portal $10 per month Free Version Supported Free Trial Not Supported	Pricing Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.4 / 5 Read all reviews
	Pros & Cons from Real Users Pros OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues. Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard. A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for. Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients. My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts. Cons I wish it looked more modern. But it’s a great example of function over form. Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc. One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column. OpenPM has no cons! Perfect as is, no change is needed. None so far. I've been using this system for about 2 years and I haven't had any issues.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Complete Systems Inc Founded: 1982 Waco, Texas, USA docpay.com	Company Information OpenPractice Founded: 2005 United States www.openpractice.net
Alternatives HonorCare ImagineSoftware	Alternatives AdvancedMD
Pearly	Benchmark PM Benchmark Solutions
ImagineSimplicity Imagine Software	DrChrono
Practi	NueMD
Corral Solutions Axia Holdings View All	AZZLY View All
Categories Medical Billing Supported	Categories Ambulatory Supported Claims Processing Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Occupational Health Supported Revenue Cycle Management Supported
Medical Billing Features Claims Processing Not Supported Claims Scrubbing Not Supported Code & Charge Entry Not Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Not Supported Practice Management Not Supported Quotes/Estimates Supported Remittance Advice Not Supported	Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Not Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Show More Features Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Not Supported Staff Scheduling Not Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported
Integrations Acumen 2.0 Not Supported Clinicient Not Supported Clinisys Orchard Not Supported Elation Health Not Supported Enterprise Health Not Supported EpicCare EMR Not Supported Evolent Health Not Supported ICANotes Not Supported Medstar HIS Not Supported ModMed Not Supported NetHealth Not Supported OneTouch Claims Processing Software Not Supported Phoenix Ortho Not Supported Phreesia Not Supported Practice-Web Dental Supported Sevocity EHR Not Supported Surgimate Not Supported TheraManager Not Supported Veradigm EHR Not Supported athenaOne Not Supported Show More Integrations View All 1 Integration	Integrations Acumen 2.0 Supported Clinicient Supported Clinisys Orchard Supported Elation Health Supported Enterprise Health Supported EpicCare EMR Supported Evolent Health Supported ICANotes Supported Medstar HIS Supported ModMed Supported NetHealth Supported OneTouch Claims Processing Software Supported Phoenix Ortho Supported Phreesia Supported Practice-Web Dental Not Supported Sevocity EHR Supported Surgimate Supported TheraManager Supported Veradigm EHR Supported athenaOne Supported Show More Integrations View All 44 Integrations
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