DMly vs. Picky Assist Comparison


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About DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.	About We know how important a conversation is to a business. Teambox is blended after doing extensive research in the market that offers similar products and services in order to ensure that we have covered everything for the businesses who want to go the extra mile to provide the best communication experience for customers and an easy collaboration tool for the teams. Bring all your team members into a single unified platform to manage the customer queries received in WhatsApp & Facebook Messenger. Create Departments to make the team organized and route specific chat to a department based on the message context or customer attribute values like a user asking for a sales query of a particular product route to the right department or to a user.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Small and medium-sized businesses, local service businesses, e-commerce brands, agencies, sales teams, and customer support teams. Ideal for salons, spas, clinics, dentists, gyms, restaurants, schools, real estate businesses, coaches, professional services, retailers, and businesses that communicate with customers through WhatsApp and social messaging.	Audience Companies searching for a complete WhatsApp Marketing solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $29/month Free Version Not Supported Free Trial Supported	Pricing $14 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.3 / 5 ease 2.0 / 5 features 2.3 / 5 design 2.0 / 5 support 2.3 / 5 Read all reviews
	Pros & Cons from Real Users Pros Nothing. Bad Support . Honestly, there are absolutely no pros to mention. The entire experience was frustrating from the start. I cannot find a single positive aspect about this company, their product, or their customer support. Very easy to use, WhatsApp automation works great, saves me lot of time, and support team always helpful when I need. It connects CRM, chatbot and WhatsApp together so everything runs smooth. Absolutely nothing. The UI is very bad. App is always glitchy. the support is non-existent. Do not take their service. Cons The problem: You paid for a subscription that failed. Poor support: After a week of waiting and several emails, you only received responses from an AI; you never received any real assistance. No solution: Your problem wasn't resolved, and they're ignoring your refund request. Conclusion: You warn that the company is a scam, that they steal money, and you don't recommend them. Took little time to understand all features in starting Scam: The overall experience feels like a deliberate scam – taking money without delivering a functional product or proper support. Terrible User Interface: The UI is outdated, clunky, and difficult to navigate, making the software frustrating to use. Unreliable Software: The software stopped working entirely, rendering it completely useless. Poor Customer Support: Reaching out for help was a nightmare. The contact person, Anil, was unhelpful and dismissive.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information DMly Founded: 2025 United States dmly.io	Company Information Picky Assist Founded: 2018 United States pickyassist.com
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Categories WhatsApp Marketing Supported	Categories Chatbot Supported WhatsApp Marketing Supported

Integrations WhatsApp Supported ActiveCampaign Not Supported Formsite Not Supported Gmail Not Supported Google Ads Not Supported Google Sheets Not Supported Instagram Not Supported Integrately Not Supported Mailchimp Not Supported Pipedrive Not Supported Statuspage Not Supported Teachable Not Supported Tray.ai Not Supported Twilio Not Supported WooCommerce Not Supported WordPress Not Supported Zoho CRM Not Supported Zoho Desk Not Supported Zoho Forms Not Supported Zoom Webinars Not Supported Show More Integrations View All 1 Integration	Integrations WhatsApp Supported ActiveCampaign Supported Formsite Supported Gmail Supported Google Ads Supported Google Sheets Supported Instagram Supported Integrately Supported Mailchimp Supported Pipedrive Supported Statuspage Supported Teachable Supported Tray.ai Supported Twilio Supported WooCommerce Supported WordPress Supported Zoho CRM Supported Zoho Desk Supported Zoho Forms Supported Zoom Webinars Supported Show More Integrations View All 49 Integrations
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