DICE vs. Red61 Comparison


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About See what's happening in your city and streaming in your timezone – download the app to get your personalized selection. For the world’s best venues, promoters and festivals, a partnership with DICE is so much more than just ticketing. With DICE’s personalized recommendations engine, your events get seen by the right fans. Our Waiting List feature makes it easy to understand demand and plan for a packed room. We’ll handle ticketing, fan queries, and refunds so you can concentrate on making your event incredible.	About Red61 is a leading worldwide Ticketing as a Service software company, providing audience management and ticketing solutions for festivals, venues, agencies, and attractions. At Red61, we absolutely think these seemingly opposite statements are not only complementary, but that they are essential in building strong businesses and even stronger relationships - both with your customers and your employees. Edinburgh-based Red61 is a ticketing solutions company that is making the ticketing process quick, easy, simple, and organized for festivals, performing arts organizations, events, attractions, venues, and ticket agencies across the UK, Canada, Australia, New Zealand, South Africa, United Arab Emirates, and Papua, New Guinea. From the very beginning, starting in 2002 as the ticketing solution for the Edinburgh Festival Fringe Society, the world's largest arts festival, Red61 has worked collaboratively with our clients in a spirit of constant innovation.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Live streaming service for music and cultural events	Audience Festivals and organizations that need a ticketing as a service solution
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing. It would have been fine if I had I been able to attend the festival, but I caught covid and can't leave the country and it's impossible to resell these "tickets." Dice doesn't care. Their staff just sends a copy/paste response explaining that there's no way to get a refund or to resell these tickets. We're on our own. Cons They say they offer refunds. I submitted a request many many days in advance of the event. After the event, they told me that they had been too busy to get to it. Therefore no refund. That's not my stinking problem. I highly recommend no one ever use this service, ever. I certainly never will. My husband and I tested positive for COVID and now can't fly to Barcelona for the Primavera Sound music festival. We spent about $1,000 for tickets to both weekends and we've basically been told there's no way to get a refund or credit from Dice (even if you have COVID!!) and the only option is to find someone to transfer the tickets to on our own. There are hundreds of people online trying to find people to transfer their tickets to but it's impossible. We're devastated--it's all we'd been talking about and looking forward to all year so it's a huge blow on top of the loss of the experience to have this company keep our money and offer no recourse for a refund or anything other than a copy/paste response to our queries. This is the first time in either of our lives we've been unable to attend a concert or festival. We had flights and hotel booked and were able to cancel the hotel booking and get a voucher from the airline for the cost of the flights, so other companies were kind enough to refund us. We will never give our money to a Primavera Sound festival again or use the horrible Dice app again. Having them keep our $1,000 when we already had the misfortune of getting sick, quarantining, and losing our summer vacation has been a traumatic experience.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information DICE Founded: 2014 United Kingdom dice.fm/partners/work-with-us/venues	Company Information Red61 Founded: 2005 United Kingdom www.red61.com
Alternatives Bookitbee	Alternatives Monad Ticketing Monad Software
Resume-Library	Purplepass Ticketing Purplepass
See Tickets	Agile Ticketing Agile Ticketing Solutions
Freshtix Ticket Alternative/Freshtix	Freshtix Ticket Alternative/Freshtix
Red61 View All	TicketSocket View All
Categories Ticketing Supported	Categories Box Office Supported Performing Arts Supported Ticketing Supported
	Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported
Integrations Conrep Supported Tyro EFTPOS Not Supported Windcave Not Supported View All 1 Integration	Integrations Conrep Not Supported Tyro EFTPOS Supported Windcave Supported View All 2 Integrations
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