Orna

Orna

Kerkton Security Technologies
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About

The only truly unified alarm monitoring software solutions and interactive video monitoring software solutions that include video, audio, and advanced video analytic technology. DICE Monitoring is the only truly unified Alarm Monitoring Software Solution, Video Monitoring Software Solution, and Event Management cloud-hosted platform. The Matrix platform provides a user-friendly interface, easy setup, and customize features coupled with the ability to work from any device without downloading software. Additionally, the all-in-one platform delivers a seamless and reliable solution for central monitoring stations, command centers, dispatch centers, call centers, and dispatch centers. Add ons such as Matrix 911, Matrix PERS, Matrix Call Center, Matrix PISM, and Matrix Triage allow our clients to customize our solutions to meet their specific monitoring needs.

About

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need an alarm monitoring solution

Audience

Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DICE
dicecorp.com/alarm-monitoring-software-solutions/

Company Information

Kerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch

Alternatives

Alternatives

Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems
Smart CAD

Smart CAD

GINA Software
Alarm Center

Alarm Center

Security Information Systems
365 CAD

365 CAD

365Labs
SmartyzeDetect CloudAI

SmartyzeDetect CloudAI

SmartyzeDetect

Categories

Categories

Physical Security Features

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Physical Security Features

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Integrations

JobDiva

Integrations

JobDiva
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