D&B Concierge Service

D&B Concierge Service

Dun & Bradstreet
+
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About

D&B Concierge Service helps businesses manage their business credit profile while planning for growth, with support from a dedicated Concierge Account Manager. Specialists monitor the business credit file, analyze data, and provide insights to help companies make more informed decisions. Private consultations help tailor business credit risk decisions through expert analysis of the company profile, Dun & Bradstreet scores, and factors that may affect the organization. Businesses can self-submit documentation that may demonstrate ongoing operational and financial soundness, including payment statements, banking statements, and financial statements, subject to review and verification. Through Credit Insights Plus, users can access information in their business credit file at any time, review six Dun & Bradstreet scores and ratings, view trends and industry benchmarks for PAYDEX, Delinquency, and Failure Scores, and set alerts for certain score or rating changes.

About

Vital business processes such as credit decisioning, customer onboarding and debt recovery can get unnecessarily complicated and slow when your customer-facing teams are working from separate systems with siloed information. BusinessConnect, built on the Force.com platform, helps simplify, streamline and accelerate collections and credit management processes by automating routine manual tasks and decisions, and centralizing many operations involved in the account acquisition, account management and recovery processes under one interactive, cloud-based platform. Close sales faster, quickly onboard new customers and monitor your customer base for financial risks. Download our product sheet for a look at the many benefits BusinessConnect provides. BusinessConnect™ helps simplify, streamline and accelerate credit management processes by automating routine manual tasks and decisions, and centralizing operations under one interactive, cloud-based platform in Salesforce.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses seeking to monitor, understand, and strengthen their business credit profile with dedicated expert guidance and ongoing credit insights

Audience

Companies searching for a solution to automates routine manual tasks

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dun & Bradstreet
Founded: 1841
United States
www.dnb.com/en-us/products/dnb-concierge-service.html

Company Information

Equifax
Founded: 1899
United States
www.equifax.com/business/product/businessconnect/

Alternatives

No Alternatives

Alternatives

D&B Finance Analytics

D&B Finance Analytics

Dun & Bradstreet
Bectran

Bectran

BECTRAN

Categories

Credit Management Supported

Categories

B2B Data Supported
Credit Management Supported
Debt Collection Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Not Supported
Automated Notices Not Supported
Callback Scheduling Not Supported
Client Management Not Supported
Commission Management Not Supported
Compliance Management Supported
Contact Management Not Supported
Credit Bureau Reporting Not Supported
In-House Collections Not Supported
Payment Plans Not Supported
Transaction Management Not Supported

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Not Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Not Supported
Workflow Configuration Not Supported

Integrations

ABLE Platform Not Supported
AWS Data Exchange Not Supported
Audit.io Not Supported
CRDFix Not Supported
Ekata Not Supported
Fastfill Not Supported
Formalize Not Supported
Hooper Not Supported
InfinityX Not Supported
Insuraxe Solutions Not Supported
LendAPI Not Supported
MoneyPatrol Not Supported
Nav Not Supported
Rent Dynamics Not Supported
RentTrack Not Supported
STORIS Not Supported
StellarFi Not Supported
Teamstack Not Supported
Torpago Not Supported
Unqork Not Supported

Integrations

ABLE Platform Supported
AWS Data Exchange Supported
Audit.io Supported
CRDFix Supported
Ekata Supported
Fastfill Supported
Formalize Supported
Hooper Supported
InfinityX Supported
Insuraxe Solutions Supported
LendAPI Supported
MoneyPatrol Supported
Nav Supported
Rent Dynamics Supported
RentTrack Supported
STORIS Supported
StellarFi Supported
Teamstack Supported
Torpago Supported
Unqork Supported
Claim D&B Concierge Service and update features and information
Claim D&B Concierge Service and update features and information
Claim Equifax BusinessConnect and update features and information
Claim Equifax BusinessConnect and update features and information