Visual AssistanceOptimaTech Limited
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Related Products
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About
D8Averse is a field-first technology company helping telecom providers, utility companies, electric cooperatives, and small cell deployment teams modernize how they collect and manage aerial pole data. Our flagship product, D8Acapture, is a mobile-based platform that enables a single technician to capture AR-accurate pole measurements, GPS-tagged photos, attachment data, and compliance-ready records using just an iPhone or iPad. Whether you are rolling out broadband, preparing for storm season, supporting joint-use audits, or accelerating 5G permitting, D8Acapture eliminates bulky gear, reduces truck rolls, and improves data accuracy. Teams can sync data instantly from the field to engineering, enabling faster deployments, better decisions, and measurable ROI across the infrastructure lifecycle.
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About
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Telecom providers, utility companies, electric cooperatives, and small cell deployment teams
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Audience
Field Service and Maintenance, Manufacturing and Production, Construction and Engineering, IT and Telecom, Insurance, Training and Development, Quality Assurance and Inspection, Facilities Management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$50/month/5 users
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationD8Averse
Founded: 2023
United States
d8averse.com
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Company InformationOptimaTech Limited
Founded: 2023
New Zealand
www.optimatech.co.nz/
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
No info available.
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Integrations
No info available.
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