Visual Assistance

Visual Assistance

OptimaTech Limited
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About

D8Averse is a field-first technology company helping telecom providers, utility companies, electric cooperatives, and small cell deployment teams modernize how they collect and manage aerial pole data. Our flagship product, D8Acapture, is a mobile-based platform that enables a single technician to capture AR-accurate pole measurements, GPS-tagged photos, attachment data, and compliance-ready records using just an iPhone or iPad. Whether you are rolling out broadband, preparing for storm season, supporting joint-use audits, or accelerating 5G permitting, D8Acapture eliminates bulky gear, reduces truck rolls, and improves data accuracy. Teams can sync data instantly from the field to engineering, enabling faster deployments, better decisions, and measurable ROI across the infrastructure lifecycle.

About

Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Telecom providers, utility companies, electric cooperatives, and small cell deployment teams

Audience

Field Service and Maintenance, Manufacturing and Production, Construction and Engineering, IT and Telecom, Insurance, Training and Development, Quality Assurance and Inspection, Facilities Management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$50/month/5 users
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

D8Averse
Founded: 2023
United States
d8averse.com

Company Information

OptimaTech Limited
Founded: 2023
New Zealand
www.optimatech.co.nz/

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Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

No info available.

Integrations

No info available.
Claim D8Averse and update features and information
Claim D8Averse and update features and information
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Claim Visual Assistance and update features and information