+
+

Related Products

  • Pipedrive
    10,456 Ratings
    Visit Website
  • SalesTarget.ai
    50 Ratings
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website
  • ActiveCampaign
    17,286 Ratings
    Visit Website
  • Fathom
    7,732 Ratings
    Visit Website
  • ZenTreasury
    9 Ratings
    Visit Website
  • Centrex Software
    18 Ratings
    Visit Website
  • Docket
    59 Ratings
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • Retool
    584 Ratings
    Visit Website

About

Customermates is an open-source CRM built for small B2B teams that already use AI. Instead of typing into forms, your team works inside Claude, ChatGPT, or Gemini while the CRM updates automatically in the background. Deal stages move, follow-ups get drafted, and contact notes stay current without anyone logging in to update them. Most CRMs fail because reps avoid the data entry. Customermates removes the entry barrier entirely by making the AI tools your team already trusts the interface for the CRM. After a call, you tell Claude what happened and the deal, notes, and next action are updated. The pipeline finally reflects reality. Underneath the automation sits a clean, modern CRM with contacts, deals, organizations, services, and customizable pipelines. No bloat, no modules you will never use, just the core entities a small sales team actually needs.

About

Lightfield is a next-generation, AI-driven customer relationship management (CRM) platform that captures, organizes, and analyzes every customer interaction without manual data entry, automatically updating records with emails, meetings, support tickets, and other touchpoints to keep a full, lossless relationship timeline. It eliminates the need for traditional CRM data entry by ingesting meetings, emails, calendars, and ticketing systems, and constantly refreshing your CRM so you never lose context or miss a follow-up, helping teams refine their approach with each conversation. It lets users query their CRM in plain language and includes agent-style tools that can take action after meetings using full relationship context. Lightfield also offers features such as automatic meeting prep, video recording, transcription, automated follow-ups, a collaborative workspace for task assignment and comments, and a data model that evolves with your business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses

Audience

Founders, small go-to-market teams, and startups that need an AI-driven CRM to automate customer interaction tracking and actionable insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

14€ / User
Free Version
Free Trial

Pricing

$36 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Pros & Cons from Real Users

Pros

  • Lightfield is an absolute game changer! The platform's simplicity and overall ease of use make it incredibly intuitive to navigate right from day one. You don't have to fight with a clunky interface to get things done. On top of that, their tech support team is outstanding—fast, knowledgeable, and always ready to help.

Cons

  • Because they are a newer/leaner platform, they don't quite have all the advanced features that the massive legacy providers have just yet. For example, they aren't fully integrated into LinkedIn Sales Navigator at the moment. However, their development team is moving incredibly fast, and they are constantly shipping updates, so I'm confident those features are coming soon.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Lightfield
Founded: 2020
United States
lightfield.app/

Alternatives

Alternatives

JRNY

JRNY

BetterQA
Sentia+

Sentia+

Sentia AI
iSales CRM

iSales CRM

IT IDOL Technologies

Categories

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Google
Slack
n8n

Integrations

Google
Slack
n8n
Claim Customermates and update features and information
Claim Customermates and update features and information
Claim Lightfield and update features and information
Claim Lightfield and update features and information