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About

CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor

About

Drive revenue and retention using autonomous AI agents that engage users across the entire customer journey. Drive growth with automated onboarding, activation, and retention processes using autonomous ai agents that send personalized, high-converting emails to your customers. Break free from managing complex workflows, and concentrate on building your product. Simply let Waitlyst know your primary focus and consider it done. Stay on top of growth and pre-empt changes in user behavior. Our zero-setup reports equip you with the key data needed to drive growth through informed decisions. Waitlyst works by unifying all of your company’s customer data and activity in one place. It eliminates data silos, giving you the insights needed to help drive revenue and retention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS Software Businesses.

Audience

Organizations that need an AI Customer Service solution that automatically converts signups into paying customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Request Pricing detail on the website.
Free Version Not Supported
Free Trial Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CustomerSuccessBox
Founded: 2018
United States
customersuccessbox.com

Company Information

Waitlyst
waitlyst.co

Alternatives

Alternatives

Alhena

Alhena

Alhena.ai

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Chargebee Supported
Freshdesk Supported
GTM Buddy Supported
Help Scout Supported
Intercom Supported
Jira Service Management Supported
LiveAgent Supported
Mixpanel Supported
QuickBooks Online Supported
Recurly Supported
Salesforce Supported
Segment Not Supported
Slack Not Supported
Stripe Not Supported
Zoho CRM Supported
Zoho Desk Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Chargebee Not Supported
Freshdesk Not Supported
GTM Buddy Not Supported
Help Scout Not Supported
Intercom Not Supported
Jira Service Management Not Supported
LiveAgent Not Supported
Mixpanel Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
Salesforce Not Supported
Segment Supported
Slack Supported
Stripe Supported
Zoho CRM Not Supported
Zoho Desk Not Supported
Claim CustomerSuccessBox and update features and information
Claim CustomerSuccessBox and update features and information
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