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About

CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor

About

VOZIQ AI is a cloud-based artificial intelligence platform designed specifically for subscription-based businesses to protect and grow recurring revenue by transforming customer data into actionable insights. It leverages advanced machine learning models to analyze both structured and unstructured data, including customer interactions, usage patterns, payment history, and sentiment, to build real-time customer profiles and predictive scores. It enables organizations to identify high-value and at-risk customers, predict churn, and understand the key drivers behind customer behavior, allowing teams to take proactive action. It supports automated, personalized campaigns across marketing and contact center channels, helping businesses improve retention, optimize pricing strategies, and increase customer lifetime value through targeted offers and engagement. VOZIQ AI includes a library of pre-trained machine learning models and micro-segmentation capabilities that categorize customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS Software Businesses.

Audience

Subscription-based businesses and customer success teams that want to reduce churn, optimize pricing, and grow recurring revenue using AI-driven insights and automated campaigns

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Request Pricing detail on the website.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CustomerSuccessBox
Founded: 2018
United States
customersuccessbox.com

Company Information

VOZIQ AI
Founded: 2012
United States
www.voziq.ai/

Alternatives

Alternatives

Categories

Categories

Churn Prevention Supported
Customer Success Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

Amazon Web Services (AWS) Not Supported
Chargebee Supported
Freshdesk Supported
GTM Buddy Supported
Google Cloud Platform Not Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Service Management Supported
LiveAgent Supported
Microsoft Azure Not Supported
Microsoft Edge Not Supported
Mixpanel Supported
QuickBooks Online Supported
Recurly Supported
Salesforce Supported
Zoho CRM Supported
Zoho Desk Supported

Integrations

Amazon Web Services (AWS) Supported
Chargebee Not Supported
Freshdesk Not Supported
GTM Buddy Not Supported
Google Cloud Platform Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Service Management Not Supported
LiveAgent Not Supported
Microsoft Azure Supported
Microsoft Edge Supported
Mixpanel Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
Salesforce Not Supported
Zoho CRM Not Supported
Zoho Desk Not Supported
Claim CustomerSuccessBox and update features and information
Claim CustomerSuccessBox and update features and information
Claim VOZIQ AI and update features and information
Claim VOZIQ AI and update features and information