Related Products
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About
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions.
Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
** Customer 360 view: Streamline customer data from CRMs, support, and billing systems.
** Growth: Automatically identify growth, renewal, and upsell opportunities.
** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew.
** Customer Health: Identify and reduce at-risk customers.
** Automation: Playbooks and workflows automate white-glove tasks.
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About
Successifier is an AI-powered Customer Success Management (CSM) platform designed to prevent churn and drive proactive account growth. By unifying CRM data, product usage signals, and support tickets, Successifier provides a real-time 360-degree view of customer health.
Our platform empowers CS teams to move from reactive troubleshooting to strategic growth through:
Automated Health Scoring: Use AI to identify hidden churn risks and expansion opportunities.
Proactive Playbooks: Trigger automated workflows for onboarding, renewals, and escalations.
Outcome Tracking: Align team activities with customer ROI to maximize Net Revenue Retention (NRR).
Prioritized Daily Tasks: Get AI-driven recommendations on which accounts need immediate attention.
Successifier bridges the gap between customer data and actionable results, helping SaaS companies scale their success operations without increasing headcount.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
B2B SaaS companies
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Audience
SaaS companies, Customer Success Managers (CSMs), Account Managers, and B2B software providers looking to reduce churn and scale retention efforts.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
899$/mo
Free Version
Free Trial
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Pricing
$79/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCustify
Founded: 2017
Romania
www.custify.com
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Company InformationSuccessifier
Founded: 2025
Sweden
www.successifier.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM
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Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM
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