Csmart Telco CRM

Csmart Telco CRM

Covalense Digital Solutions
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About

Csmart Telco CRM is a scalable, cloud‑native platform that empowers telecom operators—including MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—to optimize the entire customer lifecycle. It centralizes customer data across lead-to-bill, automates workflows (sales, CPQ, orders, approvals, notifications), and uses AI‑driven ticketing and assignment to speed resolution. Key features include: Unified product catalogue with flexible bundling Accounts, orders & lifecycle tracking Custom workflows & real-time reporting Auto-assigned cases & approvals Multi-channel notifications Churn management and loyalty programs Aligned with TM Forum ODA and Open APIs, it boosts sales efficiency, accelerates time-to-market, enhances CSAT, and strengthens retention—all with secure, role-based access.

About

TelecomBilling.Net is a cloud-based billing and accountancy platform tailored for telecoms, ISPs, VoIP providers, and MVNOs. With over 20 years of market experience, it offers comprehensive features such as real-time call data record (CDR) processing, invoicing, tariff management, and detailed financial reporting. The platform supports unlimited billing formats and sources, providing flexibility and scalability for diverse business needs. Users can access the service via a modern cloud portal or a desktop app, both designed for ease of use and high reliability. TelecomBilling.Net also provides outsourced billing services, handling everything from data import to invoice generation. The platform emphasizes robust customer support and 99.9% uptime, ensuring dependable performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Telecom, CSPs, ISPs, Enterprises

Audience

Telecom, VoIP, mobile MVNO, data and ISP operators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Covalense Digital Solutions
Founded: 2006
India
covalensedigital.com

Company Information

Dynasoft
Founded: 2007
United Kingdom
telecombilling.net

Alternatives

Csmart Network API Enablement Platform

Csmart Network API Enablement Platform

Covalense Digital Solutions

Alternatives

Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
Csmart CPQ

Csmart CPQ

Covalense Digital Solutions
Csmart CX

Csmart CX

Covalense Digital Solutions
NEON

NEON

NEON Soft
Csmart Campaign Management System

Csmart Campaign Management System

Covalense Digital Solutions
Adore VOIP Billing

Adore VOIP Billing

Adore Infotech
TimelyBill

TimelyBill

Bill Perfect Inc.

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Integrations

PayPal
Sage
Xero

Integrations

PayPal
Sage
Xero
Claim Csmart Telco CRM and update features and information
Claim Csmart Telco CRM and update features and information
Claim TelecomBilling.Net and update features and information
Claim TelecomBilling.Net and update features and information