Crunchtime vs. GuestXM Comparison


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		Related Products Silverware Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. 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Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,601 Ratings Visit Website SKU Science SKU Science offers a quick and efficient solution for sales forecasting and performance tracking. Start your demand planning process in just two days! Designed by industry experts, it’s tailored for operations managers, S&OP managers, supply chain managers, and demand planners. Harness the power of 644 statistical combinations to create unique sales forecasts at any level. Customize your forecasting further with AI models trained on your specific dataset. Key performance indicators (KPIs) are automatically calculated and prioritized, ensuring your supply chain focuses on the most critical items for your business. Real-time operational dashboards update with every cycle, providing seamless activity tracking and enhanced decision-making. Thanks to its advanced features and user-friendly design, the platform is already trusted by numerous clients across industries such as manufacturing, food and beverage, healthcare, retail and e-commerce. 16 Ratings Visit Website Infor M3 Efficiently executing the complex processes of enterprise manufacturers and distributors. Infor M3 is a cloud-based, manufacturing and distribution ERP system that leverages the latest technologies to provide an exceptional user experience and powerful analytics in a multicompany, multicountry, and multisite platform. Infor M3 and related CloudSuite™ industry solutions include industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries. Staying ahead of the competition means staying agile. Our new capabilities bring improved data-driven insights and streamlined workflows to help you make informed decisions and take quick action. 156 Ratings Visit Website Vibe Retail Vibe Retail is a cloud-based, all-in-one retail point-of-sale (POS) and operations platform built exclusively for single-store and multi-location retailers. Unlike POS systems designed for restaurants or service businesses, Vibe Retail focuses only on retail, enabling workflows tailored to physical product sales. From a single mobile-friendly interface, retailers can manage inventory, sales, staff, customers, and suppliers across stores and warehouses in real time. Features include multi-location inventory tracking, warehouse visibility, stock transfers, product variants, serialized items, barcode printing, purchase orders, and supplier deliveries. Vibe Retail supports cards, cash, checks, gift cards, and EBT, along with retail workflows such as layaway, loyalty programs, deliveries, branded receipts, and mobile receipt printing. Integrations with Shopify and WooCommerce and 40+ real-time reports provide operational visibility and performance insights. 89 Ratings Visit Website Redlist Redlist is a reliability centered maintenance platform that extends traditional CMMS to track at the individual lubrication point, capturing execution data your ERP was never built to collect. Available on web, iOS, and Android with full offline capability, Redlist replaces paper lube routes, eliminates pencil-whipping, and connects oil analysis data to technicians in the field. Lubrication Management Point-level route execution with the right lubricant, amount, and frequency per ICML standards. CMMS and Asset Management Component-level asset hierarchies, work orders, PM templates, and inventory. Integrates with SAP, Oracle EAM, JDE, and Maximo. Operator Basic Care Guided inspections and daily tasks that capture institutional knowledge before it retires. AI Agents Nine agents for FMEA, RCM, oil analysis, vibration & lubrication optimization. Serving mining, oil and gas, chemical processing, food and beverage, packaging, and manufacturing. Deployed under 100 days. 64 Ratings Visit Website Lightspeed Golf Lightspeed Golf is all-in-one golf course management software to help courses simplify operations, drive revenue and deliver amazing golf experiences. From tee sheet management, point of sale and payment processing to marketing, automation, reporting and more—Lightspeed is built for the pro shop, restaurant, back office, beverage cart and beyond. Lightspeed Golf has the features that golf operators need to scale strategically in a fast-evolving industry: ✅ 360 Sales & Marketing: Automate campaigns, enable dynamic pricing and access hands-on support from marketing experts ✅ Open API & Integrations: Build custom workflows and leverage top integrations for AI booking, marketing, loyalty, accounting, tournament management, staff training and more ✅ Integrated Booking & Scheduling: Take and manage bookings for tee times and off-course services—no third-party tools needed Ready to take your golf facility further? Lightspeed Golf is the only software you’ll ever need. 214 Ratings Visit Website Wash-Dry-Fold POS Wash-Dry-Fold POS is a laundromat POS system built by laundromat owners, created by the team behind Liberty Laundry in Tulsa, Oklahoma. It powers wash-dry-fold, pickup and delivery, commercial accounts, and full-service retail from one platform — every feature included, no long-term contract. Purpose-built for the laundry business, not adapted from generic retail software: • Wash-dry-fold — order intake, weigh-in, pricing, and status tracking • Pickup and delivery — customer accounts, scheduling, and recurring orders • Order tracking — a Kanban board from drop-off to ready-for-pickup • Commercial accounts — invoicing for hotels, gyms, and B2B clients • Integrations — Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard • Attendant workflows — role-based logins and guided tasks • Theft prevention — reporting on voids, discounts, and cash discrepancies • Repair tracking and reporting — maintenance logs plus revenue and labor analytics 126 Ratings Visit Website LS Retail LS Central is a global POS and operations platform for mid-market and enterprise retail, restaurant, hotel, pharmacy, and gas station businesses running multiple locations, countries, or channels. It combines POS, inventory, pricing and promotions, loyalty, eCommerce, workforce management, analytics, and financial operations in one system, so teams work from the same data. LS Central is ERP-agnostic. It integrates natively with Microsoft Dynamics 365 Business Central, and connects to SAP S/4HANA, Oracle, and Microsoft Dynamics through CentralConnect, LS Retail's own managed integration. The modular design lets businesses adopt only the capabilities they need and expand over time, with global templates for consistent processes and local rules for taxation, pricing, and compliance. AI-enhanced capabilities support demand forecasting, inventory optimization, promotion tracking, and operational reporting, with data synced in real time. 212 Ratings Visit Website
About Crunchtime is a leading provider of enterprise-grade restaurant management software solution purpose-built for the hospitality industry. With Crunchtime's platform, the company aims to help restaurants optimize labor and workforce efficiency, cut food and beverage costs, and better manage the consistency and quality of food service operations. Key features include management perpetual inventory, waste tracking and loss prevention, cash and sales reconciliation, full supply chain control, warehouse or commissary management and distribution, and more.	About Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Crunchtime supports the finest hospitality brands in the world by delivering award-winning client service and feature-rich restaurant management software solution.	Audience Businesses and restaurants searching for a solution to manage sales, clients, orders, traffic, employees, and guest data
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Crunchtime Founded: 1995 United States www.crunchtime.com	Company Information GuestXM United States guestxm.com
Alternatives MarketMan Marketman	Alternatives Wisely
CLEARVIEW	Fishbowl
COGS-Well	Delightable Fishbowl
SynergySuite	Agilysys Analyze Agilysys
SmartLynx SabreTooth Technologies View All	Bikky View All
Categories Food Service Analytics Supported Food Service Management Supported Restaurant Data Analytics Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant Scheduling Supported	Categories Food Service Analytics Supported Restaurant Data Analytics Supported
Show More Features Food Service Management Features Costing Supported For Cafeterias Supported For Healthcare Facilities Supported Free / Reduced Meals Supported Inventory Management Supported Menu Planning Supported Nutritional Analysis Supported Online Payments / Funding Not Supported Point of Sale (POS) Not Supported Purchasing Supported Recipe Management Supported Schools Not Supported Tray Tracking Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Supported
Integrations Cybake Supported Lightspeed Restaurant Supported Lightspeed Retail Supported Ottimate Supported Pepper Supported QuickBooks Enterprise Supported SpeedLine Pizza POS Supported Squirrel POS Supported Toast POS Supported View All 9 Integrations	Integrations Cybake Not Supported Lightspeed Restaurant Not Supported Lightspeed Retail Not Supported Ottimate Not Supported Pepper Not Supported QuickBooks Enterprise Not Supported SpeedLine Pizza POS Not Supported Squirrel POS Not Supported Toast POS Not Supported
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