Crowdstack

Crowdstack

Crowdstack, Inc.
Higher Logic Thrive

Higher Logic Thrive

Higher Logic
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About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

About

Create powerful member experiences quickly and simply with Higher Logic Thrive. An integrated platform thatโ€™s designed for associations. Purpose built for associations to create an engaging member experience. Get started fast with out of the box templates. Simplify your technology with one integrated platform. Our platform is designed to increase engagement, loyalty and retention and is scalable and fully responsive to fit the specific needs of your organization. Our platform allows your community to engage and connect with members, customers and volunteers, find answers to burning questions, share best practices, insights, issues and relevant content at any time, on any device. Join the Higher Logic movement of over 350,000 successful communities with over 25,000,000 community members around the world.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses, organizations, creatives, groups and clubs

Audience

Organizations of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49
Plans start at $999 monthly.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Pros & Cons from Real Users

Pros

  • Robust community set up, digital library resource, great customer support, interface integrates well with other sites.

Cons

  • Limited functionality as a website, although it does its best.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

Company Information

Higher Logic
Founded: 2007
United States
www.higherlogic.com

Alternatives

Alternatives

Minds

Minds

Minds.com
Higher Logic Thrive

Higher Logic Thrive

Higher Logic
Circle

Circle

Circle.so

Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

BlueConic
Engage AMS
Google Analytics
I4A-MEMBERSHIP
Keap
Lineup
Neon CRM
Nucleus
Sturdy
Zendesk
aarwinMEP
eMembership for Labor Unions

Integrations

BlueConic
Engage AMS
Google Analytics
I4A-MEMBERSHIP
Keap
Lineup
Neon CRM
Nucleus
Sturdy
Zendesk
aarwinMEP
eMembership for Labor Unions
Claim Crowdstack and update features and information
Claim Crowdstack and update features and information
Claim Higher Logic Thrive and update features and information
Claim Higher Logic Thrive and update features and information