Crowdstack

Crowdstack

Crowdstack, Inc.
Higher Logic Thrive

Higher Logic Thrive

Higher Logic
+
+

Related Products

  • Haystack
    283 Ratings
    Visit Website
  • Compete Club Management
    13 Ratings
    Visit Website
  • GiveLife365
    11 Ratings
    Visit Website
  • ShapeNet
    287 Ratings
    Visit Website
  • Hostaway
    2,077 Ratings
    Visit Website
  • eMembership for Labor Unions
    19 Ratings
    Visit Website
  • AestheticsPro
    733 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website

About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

About

Create powerful member experiences quickly and simply with Higher Logic Thrive. An integrated platform thatโ€™s designed for associations. Purpose built for associations to create an engaging member experience. Get started fast with out of the box templates. Simplify your technology with one integrated platform. Our platform is designed to increase engagement, loyalty and retention and is scalable and fully responsive to fit the specific needs of your organization. Our platform allows your community to engage and connect with members, customers and volunteers, find answers to burning questions, share best practices, insights, issues and relevant content at any time, on any device. Join the Higher Logic movement of over 350,000 successful communities with over 25,000,000 community members around the world.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses, organizations, creatives, groups and clubs

Audience

Organizations of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49
Plans start at $999 monthly.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Pros & Cons from Real Users

Pros

  • Robust community set up, digital library resource, great customer support, interface integrates well with other sites.

Cons

  • Limited functionality as a website, although it does its best.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

Company Information

Higher Logic
Founded: 2007
United States
www.higherlogic.com

Alternatives

Alternatives

Minds

Minds

Minds.com
Higher Logic Thrive

Higher Logic Thrive

Higher Logic

Categories

Community Supported
Social Networking Supported

Categories

Community Supported
Email Marketing Supported
Social Networking Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Not Supported
Group Management Supported
Media Library Not Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Supported

Integrations

BlueConic Not Supported
Engage AMS Not Supported
Google Analytics Supported
Keap Not Supported
Lineup Not Supported
Neon CRM Not Supported
Nucleus Not Supported
Sturdy Not Supported
Zendesk Not Supported
aarwinMEP Not Supported
eMembership for Labor Unions Not Supported
i4a Not Supported

Integrations

BlueConic Supported
Engage AMS Supported
Google Analytics Not Supported
Keap Supported
Lineup Supported
Neon CRM Supported
Nucleus Supported
Sturdy Supported
Zendesk Supported
aarwinMEP Supported
eMembership for Labor Unions Supported
i4a Supported
Claim Crowdstack and update features and information
Claim Crowdstack and update features and information
Claim Higher Logic Thrive and update features and information
Claim Higher Logic Thrive and update features and information