CrowdTwist

CrowdTwist

Oracle
Reten

Reten

RETEN
+
+

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About

Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.

About

Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to build customer loyalty programs

Audience

Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

₹999/month
₹999 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/marketing/customer-loyalty/

Company Information

RETEN
Founded: 2026
India
reten.in

Alternatives

Alternatives

AWDA

AWDA

Awda
RevisitUs

RevisitUs

Autoeats Technology
Selouu

Selouu

Agência QUAZE Marketing Estratégico LTDA

Categories

Categories

Customer Retention Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Bazaarvoice Supported
Bronto Marketing Platform Supported
Facebook Supported
Instagram Supported
Oracle Audience Segmentation Supported
Oracle Cloud CX Supported
Oracle Digital Assistant Supported
Oracle Marketing Supported
Salesforce Supported
Shopify Not Supported
WhatsApp Not Supported
X (Twitter) Supported
dotdigital Engagement Cloud Supported

Integrations

Bazaarvoice Not Supported
Bronto Marketing Platform Not Supported
Facebook Not Supported
Instagram Not Supported
Oracle Audience Segmentation Not Supported
Oracle Cloud CX Not Supported
Oracle Digital Assistant Not Supported
Oracle Marketing Not Supported
Salesforce Not Supported
Shopify Supported
WhatsApp Supported
X (Twitter) Not Supported
dotdigital Engagement Cloud Not Supported
Claim CrowdTwist and update features and information
Claim CrowdTwist and update features and information
Claim Reten and update features and information
Claim Reten and update features and information