CrowdTwist

CrowdTwist

Oracle
PEKO Rewards Hub

PEKO Rewards Hub

Hungry Bear Internet Pte. Ltd.
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About

Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.

About

PEKO is an AI-assisted loyalty and customer-retention platform for cafes, restaurants, billiard clubs, spas and salons. It lets venues reward customers for visits and purchases, collect receipt-based points without connecting a POS, and let groups join a loyalty program through a shared QR code. Operators can organize customer profiles and segments, issue vouchers, and automate birthday, win-back and rebooking campaigns with an AI-assisted campaign tool. Customers can use a browser-based member experience without installing an app; participating businesses may also offer branded native apps. PEKO includes customer messaging, visit and loyalty analytics, and tools for online ordering and direct customer engagement. It is designed to run alongside a venue's existing POS. Features and plan availability vary by market and subscription.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to build customer loyalty programs

Audience

Cafes, restaurants, billiard clubs, spas, nail and hair salons in Southeast Asia

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/marketing/customer-loyalty/

Company Information

Hungry Bear Internet Pte. Ltd.
Founded: 2024
Singapore
heypeko.com

Alternatives

Alternatives

No Alternatives

Categories

Categories

Loyalty Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Bazaarvoice Supported
Bronto Marketing Platform Supported
Facebook Supported
Instagram Supported
Oracle Audience Segmentation Supported
Oracle Cloud CX Supported
Oracle Digital Assistant Supported
Oracle Marketing Supported
Salesforce Supported
X (Twitter) Supported
dotdigital Engagement Cloud Supported

Integrations

Bazaarvoice Not Supported
Bronto Marketing Platform Not Supported
Facebook Not Supported
Instagram Not Supported
Oracle Audience Segmentation Not Supported
Oracle Cloud CX Not Supported
Oracle Digital Assistant Not Supported
Oracle Marketing Not Supported
Salesforce Not Supported
X (Twitter) Not Supported
dotdigital Engagement Cloud Not Supported
Claim CrowdTwist and update features and information
Claim CrowdTwist and update features and information
Claim PEKO Rewards Hub and update features and information
Claim PEKO Rewards Hub and update features and information