Continuum PSA

Continuum PSA

CrossConcept Continuum PSA
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About

CrossConcept Continuum goes beyond traditional PSA solutions available today by incorporating cutting-edge UI technology making the solution more user-friendly, resulting in fewer clicks within the solution and time spent logging data. CrossConcept Continuum has been built from the ground up to integrate with all major accounting systems to seamlessly synchronize projects and accounting within one unified system. Our innovative PSA solution allows organizations to maximize profitability by integrating connecting projects and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises. CrossConcept has decades of experience helping service organizations automate their processes. Clients have ranged in size from a handful of people to over thirty thousand. The founder's and team’s real-world experience is what drove and shaped the creation of CrossConcept Continuum. Our solution is a simple, yet powerful PSA!

About

SOPlanning is an online planning tool for your projects and resources. You can create tasks for your collaborators or allow them to access the planning and have a complete view of your activity, by project or by a person. Any type of activity can be a concern, any business needs planning! Many filters and views are available to see what you want, and you can define rights that will allow your employees to access only the tasks you want. Test our free demo for 30 days, this will let you validate whether the display of SOPlanning meets your needs, our team is at your disposal to answer your questions. Unlike a classic agenda (google agenda or outlook), SO Planning allows you to have real staff management on the internet via your computer or your phone. You can work by service, and organize your project very simply. Managing schedules in multiple teams is thus easy, a global dashboard helps you visualize the complete schedule of your project.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Consultancy, CPA, Management Consultants, IT Consultants, Engineering Services, Architecture Services, Marketing & Media Services

Audience

All types of companies needing a team planning solution to improve team productivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15.00/month/user
$15 USD per user per month
Free Version
Free Trial

Pricing

20$ per month for 5 users pack
Price per package of users :
Price for 5 / 15 / unlimited users, simplified accounting/invoicing.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.1 / 5
design 4.0 / 5
support 3.3 / 5

Pros & Cons from Real Users

Pros

  • Easy to use software with enterprise level features at a very reasonable price point at all license tiers.
  • Here at Poppa G's Quality Meats we needed a system that allowed us to track our product cost on a weekly basis and work with QuickBooks as well. The Continuum team worked closely with us to setup a system, where even the terms used were renamed to those used in our industry. Custom reporting we needed was setup and they even took suggestions of some additions that would help us, they are now consulting with their team to see if it can be implemented. Their cost is reasonable, their customer service is impeccable, both at start-up and on-going.
  • Easy to use software. Customer service is excellent, friendly, knowledgeable and very helpful. We were able to customize to our company's specific needs.
  • Highly configurable with a solid function set around time entry, project and resource planning, and invoicing. Also includes robust reporting and dashboard creation. Our team was able to double its billable utilization over a 3 month period after going live and implementing its workflow. And our invoice cycle was reduced from 4 to 5 days to a couple of hours.
  • It is very easy to use and have all tools I need. We have replaced many controls in paper, several Excel spreadsheets and small systems that did not talk to each other and did not have a single base.

Cons

  • We are using it for 13 months now and happy all round with the solution.
  • There aren't any cons, it's just a really great program.
  • So far no cons to be reported. The software is delivering as expected.
  • Would really like an API made available. I know it’s on the roadmap but we’d really like to take advantage of it.
  • I didn't see anything wrong with the Continuum. It is really a very nice software.

Pros & Cons from Real Users

Pros

  • Easy to use. Easy to customize. Easy to install. Based on well known basics (apache, mysql, php). User just needs a browser, no other software required. Makes it possible to use on different platforms (not limited to Windows) Project is alive, constant development. Existing support.
  • Runs locally on own server. Good support. Flexible design. Possible to enter your own holidays. No user cap. If you want a feature, you can make it yourself, or pitch your suggestions to the developers.
  • Soplanning was simple to setup for our team and it provided a very good start to plan and to see what others had planned for the weeks to come.
  • It's simple to use and reliable. I enjoy it. The design is a bit has been but it's not a problem. I find it easy to read.
  • I like the global overview of the resources and on which project they are allocated. It replaces efficiently an Excel spreadsheet to manage my consulting resources and to track who is currently available for a new mission. PHP + Mysql is easy to install.

Cons

  • Recently the team has fixed some bugs shortly after release of a version by replacing some files under the same release number. That behaviour is difficult to track. Would be more professional to publish even small fixes as a new release number.
  • Some bugs persist. Design is moderate, room for improvement.
  • The user interface was efficient but not that "modern" from a style perspective.
  • I don't know who is the contact if i need help. But it's only when upgrading application.
  • Some actions are still complex to perform or tedious.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CrossConcept Continuum PSA
Founded: 2010
Canada, United States & UK
continuumpsa.io

Company Information

SOPlanning
Founded: 2010
France
www.soplanning.org

Alternatives

Alternatives

Jira

Jira

Atlassian
Birdview PSA

Birdview PSA

Logic Software

Categories

Categories

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Planning Features

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Portfolio Management Features

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Agile Project Management Tools Features

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Flowchart Features

Collaboration
Diagramming
Drag & Drop
Organizational Charting
Process Mapping
Revision Management
Templates
Text to Chart

Gantt Chart Features

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

IT Project Management Features

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Tracking Features

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Resource Management Features

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Time and Expense Features

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management Features

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Integrations

Google Calendar
Microsoft Outlook
QuickBooks Online
ethosIQ Customer Engagement Platform

Integrations

Google Calendar
Microsoft Outlook
QuickBooks Online
ethosIQ Customer Engagement Platform
Claim Continuum PSA and update features and information
Claim Continuum PSA and update features and information
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