Crises Control vs. DeskAlerts Comparison


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About The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.	About DeskAlerts is an employee notification and emergency communication platform that helps organizations deliver time-critical alerts and important operational messages instantly across desktops, mobile devices, tablets, and TV screens. Unlike email or chat tools, where messages can be easily missed, DeskAlerts delivers high-visibility notifications directly to employee screens over other apps and ensures critical information reaches staff during IT outages, emergencies, safety incidents, and other disruptions. The platform enables organizations to send targeted alerts to specific users, departments, or locations while tracking delivery and acknowledgment in real time. With centralized alert management, multi-channel notifications, and integration with Active Directory and other systems, DeskAlerts helps organizations reach employees within seconds and maintain accountability for critical communications.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organisations looking to improve emergency communications and crisis management program	Audience DeskAlerts is designed for IT, emergency, risk management, safety, and internal communications teams in organizations where delivering urgent information quickly and reliably is critical. Commonly used in healthcare, manufacturing, government, education, finance, and other regulated and complex environments where employees may be distributed across offices, facilities, and production sites.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing £1 per user per year Free Version Not Supported Free Trial Supported	Pricing Three curated packages with flexible plans. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.5 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Crises Control app saves this time and money it makes it really easy to come and get it with especially when we need to send out confidential files without risk. We have a large workforce in multiple locations: Madrid, London and Tokyo. We use Crises Control to communicate to all staff when an IT outage occurs (e.g. Citrix or telephony is down). The support staff are also very helpful! Cons Crises Control has been easy to deploy across an organisation but it took one week to get the set up and running which was longer than expected. The tool is simple to setup and use so we haven't seen anything so far.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Crises Control Founded: 2014 United Kingdom www.crises-control.com/	Company Information DeskAlerts Founded: 2006 United States www.alert-software.com
Alternatives D4H	Alternatives SnapComms SnapComms, an Everbridge company
WebEOC Juvare	Regroup Mass Notification Regroup Mass Notification
KONEXUS	Channels Telelogos
Genasys	QComm
DisasterLAN Buffalo Computer Graphics View All	RedFlag Pocketstop View All
Categories Cloud Communication Platform Supported Communications Supported Critical Event Management (CEM) Supported Emergency Management Supported Emergency Notification Supported Employee Communication Tools Supported Incident Management Supported	Categories Digital Signage Supported Emergency Notification Supported Employee Communication Tools Supported Employee Engagement Supported Internal Communications Supported IT Alerting Supported Proactive Notification Supported
Emergency Notification Features Contact Management Supported Geo Targeting Supported Mass Notifications Supported Scenario Planning Supported Templates Supported Two-Way Communication Supported Employee Communication Tools Features Activity / News Feed Not Supported Audio / Video Conferencing Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Supported Newsletter Management Not Supported Surveys & Feedback Supported Show More Features Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported IVR / Voice Recognition Not Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Supported Task Management Supported Ticket Management Supported	Emergency Notification Features Contact Management Supported Geo Targeting Supported Mass Notifications Supported Scenario Planning Not Supported Templates Supported Two-Way Communication Supported Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Not Supported Blogs Not Supported Chat / Messaging Not Supported Employee Directory Supported Event Calendar Not Supported File Sharing Not Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Supported Show More Features IT Alerting Features Alert Noise Reduction Not Supported Alert Routing Not Supported Dynamic Notifications Supported Enriched Incident Context Not Supported Escalation Policies Supported Incident History Audit Not Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Not Supported Rich HTML Email Notifications Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Not Supported Email Management Supported Employee Directory Supported Event Calendar Not Supported Newsletter Management Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported
Integrations Active Directory Not Supported Auth0 Not Supported Microsoft 365 Supported Microsoft Entra ID Not Supported Microsoft Teams Not Supported Okta Not Supported Twilio Not Supported View All 1 Integration	Integrations Active Directory Supported Auth0 Supported Microsoft 365 Not Supported Microsoft Entra ID Supported Microsoft Teams Supported Okta Supported Twilio Supported View All 6 Integrations
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