Verint CX AutomationVerint
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Related Products
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About
Crevio is AI that runs your small business. Describe the business and it builds and deploys your website, lists your products and services, takes payments, answers customer email, posts to social, runs ads and reports on what worked. It remembers your brand and customers, runs scheduled tasks such as weekly reports and follow-ups, and connects to 3,000+ apps. Talk to it on the web, on iOS and Android, or from Claude and ChatGPT.
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About
Verint CX Automation is an AI-powered customer-experience automation platform that helps contact centers and enterprises automate workflows across multiple customer touchpoints, including website chat, IVR/phone routing, email, social media, and post-interaction follow-ups, in order to elevate customer experience while reducing costs. It uses “bots” and conversational AI to augment human agents, handling routine or repetitive tasks (like answering FAQs, routing calls, summarizing interactions, generating post-call summaries, or managing feedback), thereby freeing up human staff for more complex issues. Its open, modular architecture lets organizations deploy only the capabilities they need, seamlessly integrating with existing contact-center infrastructure or CRM systems without requiring a full overhaul. Verint CX Automation also offers real-time data collection, analytics, and insight generation, enabling companies to monitor customer interactions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small business owners, service businesses, solo founders, agencies and online shops
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Audience
Organizations and contact centers requiring a tool to automate customer support workflows, using AI to handle routine interactions
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Pricing
Free
Starter is free with a 5% transaction fee. Pro is $20/month (2.5% fee) and Business is $50/month (1% fee). AI usage is billed in credits on top of the plan.
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCrevio
Founded: 2024
United States
crevio.co
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Company InformationVerint
Founded: 1994
United States
www.verint.com/cx-automation/
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