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About

Credgenics, a SaaS-based platform, is currently serving 75+ lenders with innovative digital-first and AI/ML data-driven capabilities including digital collections, multi-channel communications, calling, predictive dialers, litigation management, digital payments, mobile-based field collections, dashboard, and analytics. Credgenics handles USD$2 bn NPA stage retail loan book value and USD$6 bn delinquent stage retail loan book value. It manages 22 million retail loans and sends 50 million digital communications every month. Our Go-to platform for digital recovery and resolution results in: 20%Increase in Resolution Rates 80% Recovery across Delinquent Accounts 25% Increase in Collections Amount 60% Increase in Legal Process Efficiency 40% Increase in Field Agent’s Productivity 40% Reduction in Cost to Collect 30% Reduction in Time to Collect 5x Return on Investment

About

Remove friction from collections. White-label collection software designed to help large businesses decrease their losses from past-due customers. Communicate with past-due customers and engage them via today’s preferred channels. Direct your customers towards a self-serve payment portal offering multiple payment options. Improve your recovery strategy with data-driven behavioral insights and consumer profiles. Whether it's your internal collections process or your Days Sales Outstanding (DSO), Lexop helps improve your business' recoveries through cutting-edge technology. By leveraging automation, you will unburden your collections team and allow them to focus on value-added work. Give your customers the flexibility and autonomy they need to cure their outstanding balance themselves. With Lexop, you can drive engagement and empower your customers to choose their preferred method and frequency of payment - resulting in higher self-cure rates and better retention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banks, NBFCs, FinTechs, ARCs and lending firms worldwide looking to digitize debt collections and resolutions

Audience

Companies that need white-label collection software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Credgenics
Founded: 2019
India
www.credgenics.com

Company Information

Lexop
Founded: 2013
Canada
lexop.com

Alternatives

Zelican

Zelican

Zelican Infotech Pvt Ltd.

Alternatives

CyberCollect

CyberCollect

CyberCollect Software Solutions
Lendisoft LMS

Lendisoft LMS

Lendisoft

Categories

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Not Supported
Client Management Supported
Commission Management Not Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Not Supported
Transaction Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Credgenics and update features and information
Claim Credgenics and update features and information
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Claim Lexop and update features and information