Related Products
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About
Ordering and shipping physical products to remote, hybrid and onsite recipients can be a nightmare for large organizations. The Craftom Platform makes it easy for enterprise companies to purchase, kit and ship all of their corporate products to anyone, working from anywhere. With our comprehensive B2B marketplace, blazing-fast lead times and enterprise software to orchestrate it all, it’s the one-stop products platform you’ve been waiting for to consolidate and streamline all purchasing and delivery across your organization. Say goodbye to 4+ week lead times for sourcing, customizing, kitting and shipping products. With secure address verification for remote, hybrid and office workers and our in-house capabilities to handle everything from decoration to kitting, Craftom makes it easy for you to ship any package anywhere, fast.
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About
You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking for an Order Management solution
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Audience
Businesses and store associates looking for a solution to provide superior customer service and enhance customer loyalty
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCraftom
Founded: 2020
United States
craftom.com
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Company InformationIBM
Founded: 1911
United States
www.ibm.com/products/store-engagement
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Alternatives |
Alternatives |
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Categories |
Categories |
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Integrations
Adobe Marketo Engage
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce
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Integrations
Adobe Marketo Engage
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce
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