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About

With Cradle, you can now talk to your customers like humans. Cradle isn't just a standard phone system (although it does the standard stuff) our features are changing the way businesses communicate with customers. You have lots of data on your customers, but how often do you and your team have the right data when you need it? With our HubSpot integration, you can capture all call activities in HubSpot. Bringing reporting from non-digital media into the spectrum, you get the full picture of your marketing ROI. Keep your sales team in HubSpot, as well as their phone activity, to focus their time on the highest value tasks and ensure they're delivering value for your business. With our three-step onboarding, we make it easy for you to get started so you can begin talking to your customers quickly!

About

As companies scale, systems break. Every team builds their own process, data gets siloed, and efficiency tanks. To grow better, operations teams need the tools that make them central to growth — not an afterthought. Whether you’re part of a central RevOps team or run Ops for a single department, HubSpot Data Hub gives you a unified toolset that connects apps, cleans customer data, and automates business processes under one central CRM platform. The result? An efficient, aligned, and adaptable business that delivers a friction-free customer experience. Keep your apps and data in sync in an easy, no-code package. Get bidirectional sync, custom field mappings, filtering, and historical syncing so all your teams stay aligned. Eliminate time-consuming data cleanup. Automatically fix date properties, format names, and more with new out-of-the-box automations. Enjoy the flexibility to store and customize all your data in HubSpot.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to mid-sized companies

Audience

Organizations that use cloud applications in their business and need a data sync, integration, and operations platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$14.99 per month
Pay only for what you need. Each user starts at $14.99, with calling bundles to suit any business.

See our pricing page for more details.
Free Version
Free Trial

Pricing

Free
Starter plan is $20/month, Professional plan is $800/month, Enterprise plan is $2,000/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Simple and easy to use, setup in next to no time. The layout makes it easy to use and follow what is happening.
  • Fantastic tool that allows me to keep all my data up to date on the different platforms I use easily.
  • PieSync keeps data between platforms synced seamlessly. Setup is pretty easy as well as navigating throughout the platform.
  • It is more flexible than any other tool, I can connect any custom field I want.
  • It "just works". No single CRM seems to be effective for the different ends of the business that need one, and the cost of platforms that have multiple kinds of front end so they can claim to do it all is prohibitive. So synchronising the underlying contacts between multiple specialised platforms is an important requirement. Manually implementing and maintaining APIs between multiple platforms ourselves is a complete no-no, so this is perfect to keep our multiple CRMs (plus Google Contacts, so I know who's calling by caller ID alone) properly synchronised.

Cons

  • There was not anything I found annoying, but I can see some getting into issues when trying to set up sync rules, an interactive section here would solve this.
  • The price to pay to have all your potential available is very high. You should review those values.
  • Being added to a team by another user doesn't give you access to look at or work on their syncs, making the team function seem pretty pointless. The login using the verification code sent via email every time is annoying, should switch to a typical email/username and password login. Support can take quite a while sometimes. Have had same day responses which is nice, but have also waited 4-5 days for a response.
  • Updating based on lists would be a great addition.
  • I accidentally added a feature from outside my plan during the trial period - custom field synchronising - which halted the sync when the trial ended. But customer services fixed it same day!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cradle
Founded: 2016
New Zealand
www.cradle.io

Company Information

HubSpot
Founded: 2006
United States
www.hubspot.com/products/data

Alternatives

Alternatives

Categories

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Revenue Operations Features

Account Health Dashboard
AI Insights
Automatic CRM Updates
Contact / Activity Tracking
Revenue Dashboard
Revenue Intelligence / Reporting
RevOps Automation
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Integrations

HubSpot CRM
HubSpot Customer Platform
Xero
ActiveCampaign
Campaigner
ConvergeHub
Gist
HubSpot Agent Hub
HubSpot Marketing Hub
Intercom
Invoice Ninja
LeadMaster
Mailchimp
OroCRM
Pipeline CRM
QuickBooks Online Advanced
Snapfix
SphereWMS
Stripe
Teamwork.com

Integrations

HubSpot CRM
HubSpot Customer Platform
Xero
ActiveCampaign
Campaigner
ConvergeHub
Gist
HubSpot Agent Hub
HubSpot Marketing Hub
Intercom
Invoice Ninja
LeadMaster
Mailchimp
OroCRM
Pipeline CRM
QuickBooks Online Advanced
Snapfix
SphereWMS
Stripe
Teamwork.com
Claim Cradle and update features and information
Claim Cradle and update features and information
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Claim HubSpot Data Hub and update features and information