MSP360 RMM

MSP360 RMM

MSP360
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About

Protect servers, applications, databases, workstations, and Microsoft 365 data with Cove Data Protection (formerly N-able Backup). Cloud storage in one of 30 worldwide data centers is included, with the option to keep a local copy of your backups using the hardware of your choice. Flexible recovery options include bare-metal restore, virtual restore, and file/folder-level recovery. Reduce administrative time by managing backups for all your customers, and all their device and data types, from a single dashboard. Automated recovery testing provides screenshot backup verification. TrueDelta deduplication, compression, and WAN optimization make daily backups lightweight and fast. Find out how easy fast, reliable data protection can be, with Cove Data Protection.

About

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed IT Service Providers and IT pros

Audience

MSPs, IT technicians, SMBs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is per protected device, and each license includes backup storage space in our worldwide private cloud. Microsoft 365 protection is priced per unique user, and one price covers Exchange, SharePoint and OneDrive protection.
Free Version Not Supported
Free Trial Supported

Pricing

Please contact MSP360 for pricing details.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • SolarWinds Backup gives wide support in backup for servers, applications and databases. We are using this solution in my organization. The cloud backup process is frictionless. Quick and instant backup to save time.
  • SolarWinds Backup significantly eases the data backup of our files. - The data compression backup is pretty handy when the file is large. - Cloud files are easily accessible. - Super efficient and effective process to backup and restore the files.
  • Deployment of SolarWinds Backup is very simple. We can schedule the backup process. I liked its compressed backup, which helps to quickly back up large files and saves storage data. The security it offers to backup files is also great.
  • The user experience design is awesome. The remote backup works without any hassle. Some features I liked and using are:- Remote backup, intuitive UI, server backup, simple to configure and hardware backup solution.
  • It provides great features. It's very easy to deploy and integrate with business tools. Great could backup solution. Database, files, and servers easily get back up. Backup scheduling is best.

Cons

  • The dashboard view and its customization not suitable for a status check.
  • The user-based and mail to user access is not practical on this platform.
  • The auto-backup feature randomly stops. Needs to be fixed.
  • Not a major issues had. Overall it's a great package.
  • Overall it's an outstanding cloud backup tool. No cons.

Pros & Cons from Real Users

Pros

  • Starting from CloudBerry Backup it is easy to configure our backups in the cloud so that they can be adapted to other software or platforms. In fact, within CloudBerry Backup we get full control of our ability to save backups to other sites, and the quality and speed that these backups will have.
  • The nice thing about this application is that compared to others it does not go through a constant loss of license validity and updates that limit new features. Its cost is more affordable than others and it has other pricing packages that have adapted a lot to our budget. In addition, it is the best option for use among many others in terms of storage capacity and affordable costs.
  • Because CloudBerry Backup is so innovative when it comes to managing different versions of the same file, it is possible to create virtually infinite copies without it being confusing or complicated to access them in a row. CloudBerry Backup has good compression capabilities, so exporting Zip files is fast.
  • MSP360 allows compressing and backup process. It supports almost every storage options, like google cloud, Microsoft azure. Every cloud files are encrypted. The file recovery process is very straightforward.

Cons

  • CloudBerry Backup does not allow us to make backups to run at the same time, which leads to working with one backup at a time. This may depend directly on the number of external hard drives being used on the same computer. We do not recommend sending copies from one backup to another, to avoid errors and losses.
  • The application offers a cloud storage limit of 1TB in all its paid versions except the most expensive one. For us as a company, the 1TB extension is not large enough for us as we deal with daily files with weights around 2GB in total, which has led us to points where we have to delete information or migrate to another platform.
  • There is a big problem with CloudBerry Backup when you have to work with multimedia material, and that is that, if you are uploading the material to the cloud, the uploads usually have seemingly random pauses when leaving CloudBerry Backup in the background, which complicates a bit the management if you are carrying out other tasks, forcing you to stay within the platform.
  • I didn't found any cons with MSP360. It works extremely well what it says.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/cove-data-protection/backup

Company Information

MSP360
Founded: 2011
United States
hubs.ly/Q012m0Hy0

Alternatives

Alternatives

BitReplica

BitReplica

Auslogics
ArchiverFS

ArchiverFS

MLtek Limited
Cyberduck

Cyberduck

Iterate
BDRShield

BDRShield

Vembu Technologies

Categories

Backup Supported
Data Center Backup Supported
Data Recovery Supported
Disaster Recovery Supported
SaaS Backup Supported

Categories

Backup Supported
RMM Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Center Backup Features

Continuous Data Protection Not Supported
Deduplication Supported
Encryption Supported
File Archival Supported
File Compression Supported
Platform Agnostic Supported
Regular Snapshots Supported
Reporting / Analytics Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported

Disaster Recovery Features

Administration Policies Not Supported
Bare-Metal Recovery Supported
Encryption Supported
Failover Testing Supported
Flexible Data Capture Not Supported
Multi-Platform Support Supported
Multiple Data Type Support Not Supported
Offline Storage Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Not Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Integrations

Control D Not Supported
MSP360 Connect Not Supported
MSP360 Managed Backup Not Supported
N‑able N-sight RMM Supported
xMatters Supported

Integrations

Control D Supported
MSP360 Connect Supported
MSP360 Managed Backup Supported
N‑able N-sight RMM Not Supported
xMatters Not Supported
Claim Cove Data Protection and update features and information
Claim Cove Data Protection and update features and information
Claim MSP360 RMM and update features and information
Claim MSP360 RMM and update features and information